Configuring Voicemail Pro

Last Updated : Dec 04, 2020 |

The Voicemail Pro application provides the mailbox services for all users and hunt groups created in the IP Office configuration. In a setup where there is a single IP Office and Voicemail Pro server you need not do any configuration. This section describes only the minimum steps that Avaya recommends to ensure that the Voicemail Pro server operates correctly and is secure.

For more details about IP Office and Voicemail Pro configuration, such as enabling TTS, or enabling exchange integration, see the "Administering IP Office Voicemail Pro" manual.

About this task

Add theVoicemail Pro licenses in IP Office Server Edition Manager.
Note:

A single instance of IP Office Server Edition provides only two Voicemail Pro channels. The number of Voicemail Pro channels that the system displays depends on the number of instances of IP Office Server Edition. If you have licenses for any additional channels, you must add those licenses as well.

In a resilience setup, when Server Edition Primary is not active, the system displays a voicemail failure message even though Voicemail Pro is working. The system displays a voicemail failure message for the Voicemail Pro on Server Edition Primary that is not active.