Each user on the system requires a subscription. All subscribed users are then able to use an the system's telephone extension (analog, digital or IP) and voicemail features. The following user subscriptions can be ordered: Telephony User, Telephony Plus User and Unified Communications User. The subscriptions are applied to individual users through their User Profile setting.
Feature |
Subscription Mode |
Telephony User |
Telephony Plus User |
Unified Communications User |
one-X Portal Services |
– |
– |

|
Telecommuter options |
– |
– |

|
UMS Web Services |
– |
– |

|
TTS for Email Reading |
– |
– |

|
Remote Worker |

|

|

|
Avaya Workplace Client |
– |
[1]
|

|
WebRTC |
– |
– |

|
Mobility Features |
– |
– |

|
By default, users on a new or defaulted system are configured a Telephony User users.
Users without a subscription are shown as Non-licensed User and cannot use any system features.
If there are insufficient subscriptions for the number of users configured to a particular profile, some of those users will not receive any services. On suitable Avaya phones, they display as logged out and an attempt to log in displays a no license available warning.
Only supports Avaya Workplace Client basic mode (telephony and local contacts only).