Backup and Restore

Last Updated : Jan 04, 2024 |

This chapter looks at how the web manager menus can be used to configure backup and restore operation between servers.

  • If the IP Office server hard disk has sufficient capacity, you can use it to receive backups from other IP Office servers. However, this is not a suitable solution for its own backups. Therefore, the recommendation is to backup to another IP Office server.

  • Within a primary/secondary server pair, you can configure reciprocal backups.

  • The preferred option is a separate backup server. This can be done by installing an IP Office Application server with a sufficiently large hard disk (see Disk space required for backups) and no services (Voicemail Pro and Avaya one-X Portal) enabled.

Warning:
  • Backup/restore is not supported between different server software release levels. Any exceptions are specifically documented in software release notes and migration documents.

  • You cannot restore data to a server unless either the IP Address or the system id (LAN1 MAC address) match the server from which it was backed up.

  • Backup and restore action must only be performed using servers inside a secure, trusted network.