Restoring from the backup server

Last Updated : Dec 21, 2020 |

The following process is used to restore previously backed up data.

Warning:

  • Backup/restore is not supported between different server software release levels. Any exceptions are specifically documented in software release notes and migration documents.

  • You cannot restore data to a server unless either the IP Address or the system id (LAN1 MAC address) match the server from which it was backed up.

  • Close any Voicemail Pro client before attempting a restore. The restore process requires the voicemail service to restart. That will not occur if the Voicemail Pro client is connected to the service and will lead to incorrect restoration of data.

  • During the restore process, the services being restored are restarted. This will end any calls using those services.

Procedure

  1. In the Web Manager menu bar, click Solution.
  2. Select the servers onto which you want to restore data sets.
  3. Click Actions and select Restore.
  4. Select the Remote Server connection that points to the backup server.
  5. Click Get Restore Points.
  6. The system displays the backup data sets that it has for the selected servers.
  7. Highlight the data sets that you want to restore.
  8. Click OK.
  9. The progress of the backup process is shown on the Solution menu.
Related information
Backup and Restore