Debugging steps

Last Updated : Apr 13, 2013 |

This sections lists the key steps that you need perform to obtain information.

Warning:

You must run the CLI commands only if you are an Avaya support personnel.

About this task

The key steps are:

Procedure

  1. Check and report the status of the application.

    The status of the application such as: running, stopped, stuck in starting, and stopping.

  2. Check the usage of memory.

    Check for details such as: the memory that is available on the system and the amount of memory that each application uses.

  3. Check for the notifications.

    When you restart an application the system displays the notification.

  4. View and download the log files.

    For more information about viewing and downloading the log files, see Chapter 10 of this guide.