Backing up an existing Voicemail Pro server

Last Updated : May 29, 2013 |

When you replace an existing Voicemail Pro server with IP Office Server Edition server you must take a backup of all the settings, prompts and messages from the existing server. If the existing server is a Linux based server, you must use SSH file transfer to retrieve the backup files from the server. If the existing server is a Windows based server you copy the backup files on a folder in the server and then use the SSH file transfer to migrate the back up files to IP Office Server Edition server.

About this task

To take backup of an existing Voicemail Pro server:

Procedure

Log in to Voicemail Pro server using Voicemail Pro client.

You can use the File> Voicemail Shutdown > Suspend Calls to display the number of voicemail sessions that are active. You can stop any new sessions or end the sessions before to take a backup.
Select Preferences >General.
Click the Housekeeping tab.
Select Backup Now.
Select all the backup options for a complete backup and click OK.

The time take to complete a backup varies depending on the number of mailboxes and messages that Voicemail Pro server supports.

The system creates a backup of folder. The name of the folder includes the date and time of the backup and Immediate. For example, VMPro_Backup_26012011124108_Immediate.

Next Steps

Shutdown the voicemail server:

Select File>Voicemail Shutdown > Shutdown.
Select Shut Down Immediately.

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