Adding and Configuring Additional Hard Disks

Last Updated : Jan 04, 2024 |

The server running Media Manager must include an additional hard disk or disks. That additional hard disk is used to store the call recordings collected by Media Manager and must be separate from the disk used by the other IP Office services including Voicemail Pro.

  • This applies on the primary server for IP Office Server Edition/Select systems or when using an IP Office Application server to support an IP500 V2.

  • If the additional disk is added after initial server configuration, see the Administering Avaya IP Office™ Platform Media Manager manual for details of initializing the disk.

For R11.1 FP2 and higher, a separate hard disk in not required for Media Manager in the following scenarios:

  • For local Media Manager, the application can be configured to use the customer's own cloud storage as it primary store for call recordings. See the Administering Avaya IP Office™ Platform Media Manager manual.

  • Subscription mode systems can use a centralized Media Manager service. That uses cloud storage provided by the Avaya COM service providing the system subscriptions.

If using an additional hard disk for local Media Manager:

  • It is strongly recommended that a pair of additional hard-disks are used, configured in the server BIOS to act as a RAID1 pair.

  • These additional drives should be added and configured before installation of the IP Office software. Details of the additional drive are set as part of the IP Office server ignition.

  • The exact process of adding and/or configuring the additional drive for Media Manager use depends on the server being used. Refer to the documentation for the particular server platform.