IP Office

This is the telephony service. It supports the configuration of features such as users, groups, lines, system security, and IP routing.

• On IP Office Application servers and UCM, this is replaced by the Management Service below.

Management Service

This is a shell version of the IP Office service that only allows basic configuration of services such as remote SSL VPN connections for server support. It does not support telephony features such as users, extensions or trunks.

one-X Portal

This is a web browser based application that users can use to control making and answering calls on their phone. It also provides a range of gadgets for the user to access features such as their directory, call log and voicemail messages. The one-X Portal for IP Office application is configured and managed remotely via web browser.

Collaboration Services

This service is used to support connection between the IP Office service and external services such as LDAP integration.

Voicemail

This is a voicemail server. It provides mailbox services to all users and hunt groups on the IP Office system.

Web License Manager

This service allows the server to act as a WebLM server. IP Office systems using PLDS licenses can then use the address of the server for license validation.

Web Manager

You can configure and manage the server via browser access to the Web Manager menus. The menus also allow the launching of other clients used to configure and monitor the services run by the server.

Optional Services

The server can include a number of additional services. Click Show optional services to display those services.

Media Manager

This application can be used for the long term storage and retrieval of call recordings. The recordings are made by voicemail service. Those recordings are then collected by Media Manager and stored by it.

This service is used to provide local Media Manager support. It is not required for system's using centralized Media Manager.