Subscriptions are entitlements requested from an Avaya subscription server. They are per-month and per-user entitlements, purchased for a set period such as 6-months or 1-year.
Subscriptions can be divided into two main groups; user subscriptions and application subscriptions for selected applications. The user subscriptions are allocated through the individual user configurations.
Ordering Subscriptions
Subscription for an Server Edition – Subscription mode system are ordered from the Avaya Channel Marketplace, using the primary server’s PLDS ID.
After ordering the subscriptions, details of the customer number and address of the subscription server are supplied in an email. Those details are required during the initial system configuration.
Subscription Operation
In order to use subscriptions, the system must have:
An internet connection.
An accurate SNTP source (the default used is time.google.com).
An IP route to the customer network's default gateway for external internet traffic.
The IP address of the customer network's DNS server.
During operation:
If connection to the subscription server is lost, the system continues running with the existing subscription entitlements it has received for 30-days.
If when connected, any subscriptions expire, the feature or features associated with the expired subscriptions cease operation immediately.
The person responsible for the subscriptions must ensure that they are aware of all subscription expiry dates and that they renew subscriptions in a timely manner, including allowing time for any renewal orders to be processed.
