Subscription for an IP Office subscription mode system are ordered from the Avaya Channel Marketplace. The subscriptions are ordered against the PLDS ID of the IP Office system.

After ordering the subscriptions, details of the customer number and address of the subscription server are supplied in an email. Those details are required during the initial system configuration.

• The person responsible for ordering subscriptions must ensure that they are aware of subscription expiry dates. They must renew subscriptions in a timely manner, including time for renewal orders to be processed.