Troubleshooting

Last Updated : Mar 30, 2020 |

The following sections cover a number of known issues and their solutions.

Related information
Warning message
“IP Office is under Server Edition Manager Administration”
Resetting a server's security settings
All systems online in Web Manager but unable save configurations from Manager
All systems online in Manager but offline in Web Manager/Web Control
Debugging steps
IP Office Server Edition certificates
Identity certificates
After failback, the H323 phones do not automatically register back to the original server
Unable to export template
Expansion users disconnected from portal when the system registers SIP phones