Avaya one-X Portal WebRTC Configuration

Last Updated : Apr 16, 2026 |

Avaya one-X Portal WebRTC configuration refers to the WebRTC Gateway service running on the same server as the one-X Portal service. WebRTC clients who connect through Avaya one-X® Portal for IP Office use this service. For remote clients, see Deploying Remote IP Office SIP Phones with an ASBCE.

Supported clients are:

  • The Avaya one-X® Portal for IP Office Chrome browser client.

  • The Avaya Calling Chrome browser extension for Avaya Calling.

Note:
  • IP Office User Portal uses a separate WebRTC gateway provided by the IP Office service rather than Avaya one-X Portal.

System Requirements

  • IP Office Release 11.0 or higher.

  • For non-IP Office subscription mode IP500 V2 system, licenses supports Avaya one-X Portal.

User Requirements

  • Configure user browser with the server certificate.

  • Windows or MacOS Chrome.

  • A personal computer with speaker and microphone. Camera for video calls is optional.

  • Configure the user as an Avaya one-X Portal user.