Backing up using web management

Last Updated : Aug 20, 2021 |
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This section provides a summary of the processes for backup/restoration of voicemail using web management. Refer to the Administering Avaya IP Office™ Platform with Web Manager documentation for full details, especially remote server and proxy configuration, as these menus are also used to backup and restore other services provided by the server.
  1. Using a browser, login to the server's web management menus.
  2. On the Solutions page, click on the icon next to the server and select Backup.
  3. Check that the voicemail server is included in the list of selected servers.
  4. From the Select Voicemail Pro Sets drop-down, select the type of backup required. The options are:
    ADDITIONAL INFORMATION:
    Option
    Description
    Voicemail Pro Configuration
    Backup the voicemail server preferences, call flows and custom prompts.
    Messages & Recordings
    Backup the mailbox messages and recordings including mailbox name and greeting recordings.
    Voicemail Pro Full
    This backup option is a combination of the two options above. It is a full backup of the voicemail server.
    Selective Voicemail
    This option allows selection of which mailboxes to backup. It then backs up the messages and recording in those mailboxes. The selection of users is done through the User Group page in the system preferences. See User Group.
  5. From Select Remote Server, select the existing remote server to which the backup should be sent.
    ADDITIONAL INFORMATION:
    To create a new remote server destination select Add New Server. The settings for the remote server access are displayed. Supported protocols for backup/restore are HTTPS or HTTP. Remote server destinations that you add are saved and then selectable from the drop-down list of remote servers for this and other web manager functions.
  6. If the connection to the remote server requires routing via a proxy server, select Use Proxy and enter the proxy server details.
  7. To schedule the backup, select Use Schedule and enter the required time and dates. If you select to make it a recurring backup, select the frequency (Weekly or Monthly).
  8. Click Start.
Related links
Backup and restore using Web Manager