Changing the language of custom prompts

Last Updated : Dec 11, 2020 |
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Instead of using multiple return points from a Language Select module (one for each language) and linking to separate Get Mail actions (each with an Entry Prompts in the required) language, you can use a single Get Mail action.
  1. Through the Get Mail action's properties, record an Entry Prompts for US English users and save it as enu\custom\getmail.wav.
  2. Record a similar prompt for French Canadian users and Latin Spanish users. Use the same file name each time and save each file in a different language folder.
    ADDITIONAL INFORMATION:
  3. Delete all except one of the entry prompt entries. That this does not delete any of the recorded prompts.
  4. For the remaining entries, change the file path by inserting $LOC in place of the language folder name, for example $LOC\custom\getmail.wav.
    ADDITIONAL INFORMATION:
Related links
Change Language