Creating the call flow example for mobile twinning

Last Updated : Dec 11, 2020 |
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This example creates a Voicemail Promodule that a user can use to turn Mobile Twinning on or off. They can also set their mobile number. The example sets the mobile twinning for extension 203.
  1. Create a new module called Mobile Twinning.
  2. Add a menu action with the menu options 1,2 and 3. Add a prompt to tell the caller the options available.
  3. The option to turn mobile twinning on needs to be added.
    ADDITIONAL INFORMATION:
    • Click the Basic Actions icon and select Generic.
    • Change the token name to Enable Mobile Twinning.
    • Click the Specific tab.
    • Enter the command CFG:Set 203 twinning_type Mobile.
    • Click OK.
  4. The option to turn mobile twinning off needs to be added.
    ADDITIONAL INFORMATION:
    • Click the Basic Actions icon and select Generic.
    • Change the token name to Disable Mobile Twinning.
    • Click the Specific tab.
    • Enter the command CFG:Set 203 twinning_type Internal.
    • Click OK.
  5. The ability to enter the mobile number needs to be added.
    ADDITIONAL INFORMATION:
    • Click the Telephony Actions icon and select Alphanumeric Collection.
    • Change the token name to Collect New Mobile Twinning No.
    • Record an Entry Prompt to tell the user to enter their mobile twinning number.
    • Click OK.
  6. An action needs to be added to set the mobile number.
    ADDITIONAL INFORMATION:
    • Click the Basic Actions icon and select Generic.
    • Change the token name to Set Mobile No.
    • Click the Specific tab.
    • Enter the command CFG:Set 203 mobile_twinning_number_$KEY.
    • Click OK.
  7. The actions need to be connected and then the changes need to be made permanent.
Related links
Mobile twinning