Setting manual recording options

Last Updated : Nov 26, 2020 |
Prolog information
  1. Open IP Office Manager and load the configuration from IP Office.
  2. Click User and select the individual user.
  3. Select the Voice Recording tab.
    ADDITIONAL INFORMATION:
  4. Use Recording (Manual) to specify the destination for the recordings. By default, this is a user's own mailbox.
    ADDITIONAL INFORMATION:
    Option
    Description
    Mailbox
    This is the default option. When selected, the adjacent drop down list can be used to select the destination user or hunt group mailbox.
    Voice Recording Library
    These options are used if a VRL application has been installed. The recording files are placed into a VRL folder for collection by the VRL application. See Voice Recording Library
    For recordings using the .opus format, the two settings operate the same (recordings are authenticated). For recordings using .wav format, only the Voice Recording Library Authenticated option produces authenticated recordings.
    Voice Recording Library Authenticated
  5. Click OK.
  6. Click to merge the configuration change back to the IP Office.