Short code controls

Last Updated : Aug 20, 2021 |
Prolog information
The following default IP Office short codes can be dialed by any user from their own extension. There short code and others are configured on the IP Office telephone system. Refer to the Administering Avaya IP Office™ Platform with Web Manager documentation for details of editing the available short codes.
  • *17 - Collect Messages: Access their mailbox from their own extension.
  • *18 - Voicemail on / *19 - Voicemail off: When on, the IP Office telephone system will use voicemail as the destination for unanswered calls.
  • *48 - Turn voicemail ringback on / *49 - Turn voicemail ringback off: When on, if the user has a new message, the voicemail server will call the user's extension whenever the extension changes from off-hook to on-hook. The voicemail server will not ring the extension more than once every 30 seconds.
  • *01 - Sets the Voicemail E-mail mode to Forward
  • *02 - Sets the Voicemail E-mail mode to Alert
  • *03 - Sets the Voicemail E-mail mode to Off