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Administering IP Office Voicemail Pro
Adding a record name module
Using this module, users can record/re-record their mailbox name. This, or a similar module, is required if Voicemail Prois using IP Officemailbox mode. However, it is still useful if the Voicemail Pro is using Intuity mailbox mode, as it gives quick access to users to re-record their names.
- InVoicemail Pro, a new module called Record Name was added.
- A Record Name action was added.
- In the General tab of the Record Name action's properties we set the PIN as
$. The$means that caller's must enter their voicemail code in order to use the action.ADDITIONAL INFORMATION:
- The Specific was left set to the Caller's Mailbox.
- The module was saved and made live.
Next steps
To add a Shortcode:
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In IP Office Manager, a new system short code was added. In this example, we chose *74 and then entered the details as shown in the table.FieldContains...Code*74FeatureVoicemail CollectTelephone Number"Record Name"Line Group Id0Locale[Leave blank]Force Account Code[Leave blank]
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After merging this back into the IP Office, users can dial *74 at their extension to record their mailbox name.