Adding a compare element

Last Updated : Dec 10, 2020 |
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Resource Id: Conditions.compare:382
The Compare element is used to add a variable that will be used to determine the call flow to be presented to the caller. You can compare Voicemail Pro call variables , for example $POS or $ETA, against each other or against a value you enter.
  1. Click the Element List icon in the toolbar.
  2. Click Compare.
  3. Click on the condition to which the element should be added.
  4. Double-click on the element to view its settings.
    ADDITIONAL INFORMATION:
    • Value A: Enter a value or use the drop down to select a call variable .
    • Is: Select the criteria which should be used to determine whether the element is currently 'true' or 'false'. Options are:
      • Equal to: True if value A equals values B (A = B).
      • Not equal to: True if value A does not equal value B (A =! B).
      • Less than: True if value A is less than value B (A < B).
      • Greater than: True if value A is greater than value B (A > B).
      • Less than or equal to: True if value A is less or equal to value B (A <= B).
      • Greater than or equal to: True if value A is greater than or equal to value B (A >= B).
      • Value B: Enter a value or use the drop down to select a call variable .
  5. Click OK.
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Conditions