Adding a short code

Last Updated : Sep 25, 2016 |
Prolog information
  1. In IP Office Manager, a new system short code was added. For this example we chose *75 and then entered the details as shown below.
    ADDITIONAL INFORMATION:
    Field
    Contains...
    Code
    *75
    Feature
    Voicemail Collect
    Telephone Number
    "Dial by Name"
    Line Group Id
    0
    Locale
    [Leave blank]
    Force Account Code
    [Leave blank]
  2. After merging this back into the IP Office, users can dial *75 to access dial by name. They can also transfer callers to this call flow.
  3. The short code can be added a SoftConsole or DSS button. In addition, an Incoming Call Route could be used to direct specific external calls direct to the function, for example if you had a specific external number used by employees to ring in when off site.