The short code feature "Call Record" can be used to trigger recording of calls into the user's designated mailbox. The example short code (*95) can be set up as a user short code or a system short code. In either case it will trigger recording.
Field
Description
Field
Contains...
Code
*95
Feature
Call Record
Telephone Number
[Leave blank]
Line Group ID
0
To use the short code:
During a call, put the caller on hold.
Dial the short code. The call is automatically reconnected and recording begins.
