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Administering IP Office Voicemail Pro
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Voicemail telephone numbers
Last Updated : Oct 19, 2020 |
Prolog information
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This section describes the options that can be used with Voicemail Collect short codes and with VM: to access a mailbox or Voicemail Pro start point.
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Short Code
|
Application Number Field
|
|
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Collect Messages
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?200
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VM:?200
|
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"?Main"
|
VM:?Main
|
|
|
Leave Messages
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#200
|
VM:#200
|
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"#Main"
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VM:#Main
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A user accessing a mailbox will be prompted for the voicemail PIN code if not accessing from a trusted source. See Creating a Trusted Location.
Voicemail Pro Start Points
The following only apply when a matching start point has been set up. If a short burst of ringing is required then # should be inserted before the start point name. This is useful if transferring callers as it completes the transfer before the Voicemail Prompts begin.
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Short Code
|
Application Number Field
|
|
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User Start Points
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for examples a user called Extn205.
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|
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Collect
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"Extn205.Collect"
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VM:Extn205.Collect
|
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Leave
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"Extn205.Leave"
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VM:Extn205.Leave
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Callback
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"Extn205.Callback"
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VM:Extn205.Callback
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Queued
|
-
|
-
|
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Still Queued
|
-
|
-
|
|
Group Start Points
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for example a group called Main.
|
|
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Collect
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"Main.Collect"
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VM:Main.Collect
|
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Leave
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"Main.Leave"
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VM:Main.Leave
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|
Queued
|
-
|
-
|
|
Still Queued
|
-
|
-
|
|
Default Start Points
|
||
|
Collect
|
"Default.Collect"
|
VM:Default.Collect
|
|
Leave
|
"Default.Leave"
|
VM:Default.Leave
|
|
Queued
|
-
|
VM:Default.Queued"
|
|
Still Queued
|
-
|
VM:Default.Still Queued"
|
|
Short Code Start Points
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for example a shortcode start point called DVM.
|
|
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"Short Codes.DVM"
|
VM:Short Codes.DVM
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|
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Module Start Points
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for these examples a module called Attend…
|
|
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"Attend"
|
VM:Attend
|
|
|
Campaigns
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for example a campaign called Catalogue.
|
|
|
Leave
|
-
|
VM:Catalogue
|
|
Collect
|
-
|
VM:Catalogue.Collect
|
The Voicemail Node short code feature can also be used to access short code start points. It uses the short code start point name as the telephone number without surrounding brackets.
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