Configuring the user for exchange integration

Last Updated : Oct 08, 2024 |
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Exchange integration is part of a set of features on the IP Officecalled UMS Web Services. It covers voicemail access using IMAP email client, web browser or Exchange mailbox. For Exchange integration the addition step is the automatic forwarding of the user voicemail messages to their email address. The ability to use these functions requires the user to be configured for one of the following IP Officeuser profiles.
Note:
  • These profiles require appropriate IP Office licenses for each configured user.
  • IP Office Server Edition: For these systems, Exchange integration is supported for users whose Profile is set to Office Worker or Power User.
  • IP Office Application Server/UCM: For these systems, Exchange integration is supported for users whose Profile is set to Teleworker, Office Worker or Power User.
  1. Using either IP Office Manageror web manager, load the user settings and select the Voicemail tab.
  2. Ensure that a Voicemail Code is set. Though not used for Exchange integration it is used for other UMS Web Services functions.
  3. In the Voicemail Email field enter the user's email address on the Exchange server.
  4. Set the Voicemail Email Mode to Forward.
  5. Enable the UMS Web Services option.
  6. Click Update.
Related links
User configuration