When a call is transferred internally to a VDN, the following outcomes can occur:
If the transfer completes before the call reaches the CINFO conditional, the CINFO value of the originator of the call is used.
If the transfer completes after the call reaches the CINFO conditional, the CINFO value of the terminal that executes the transfer is used.
Tip:
To ensure that the originator’s CINFO is preserved during a transfer, add a filler step such as wait with silence to the beginning of the vector. In this way, a transfer can be completed before the CINFO conditional is encountered.
