Training

Last Updated : Aug 05, 2026 |
The following courses are available on www.avaya-learning.com. Enter the course code in the Search field, and click Go to search for the course.
Course code
Course title
ACIS-7391  
73600V
Implementing Avaya Aura® Call Center Elite 40 hours
7391X
Avaya Aura® Call Center Elite and Avaya Aura® Call Center Elite Multichannel Implementation  Exam 1.50 hours
ACSS-7491
74600V
Supporting Avaya Aura® Call Center Elite 16 hours
7491X
Avaya Aura® Call Center Elite and Avaya Aura® Call Center Elite Multichannel Support Exam 1.50 hours
2416W
Avaya Aura® Call Center Elite Fundamentals 0.5 hour for all audiences
2412W
Using Avaya Workspaces for Call Center Elite – Agents 0.5 hour for end-users
2414W
Using Avaya Workspaces for Call Center Elite – Supervisors 0.5 hour for end-users