Call Detail Recording

Last Updated : Sep 08, 2012 |
Prolog information
As parties join a Meet-me Conference, a call record is created if required by system administration. In the call record, the called party is the Meet-me Conference VDN number and the duration is the length of time that the party is included in the call. An individual record for each party is generated when the party drops from the call. One option that records all calls to Meet-me Conference VDNs is to activate the Intra-switch CDR feature and populate all the Meet-me Conference VDN numbers in the system.
If Intra-switch CDR is used with the Meet-me Conference VDNs, the condition code must be set to C for all call records as is done with traditional conference calls when Intra-switch CDR is active.
If Intra-switch CDR is not enabled for Meet-me Conference VDNs, the creation and contents of call records depends on the trunk group translations for external callers to the Meet-me Conference. For internal callers to the Meet-me Conference, no record is generated if the Intra-switch CDR feature is not active for either the Meet-me Conference VDN or the calling extension.