You can include an announcement in the call treatment requesting the caller to enter digits. As an option, the announcement can instruct the caller to enter an asterisk (*) if the caller enters incorrect data.
When the caller enters an asterisk, the following happens:
Digits collected for the current collect digits command are deleted.
ADDITIONAL INFORMATION:
Note:
Any dial-ahead digits entered, which do not exceed the maximum digit count of 24, are deleted. (Dial-ahead digits are explained later.)
Digit collection is restarted.
The announcement is not replayed.
Result
Once the caller enters an asterisk, the caller can re-enter digits for processing.
