Application plans

Last Updated : Aug 27, 2019 |
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The application plan identifies the remote servers and specifies the information that is used to contact each server and to route calls.
You can identify the plan for each application by the application number and a name. The plan specifies the remote servers to be polled by the application and identifies each with a number called the Location Number. The plan also specifies the numbers for the status poll and interflow VDNs for each remote server. Whatever you dial to reach the VDNs is what you must enter in the fields: full length numbers as well as AAR, ARS, UDP, or public network numbers work.
Create application plans on the Best Service Routing Application screen. A plan for an application with three remote servers looks like the following example.

Sample multisite BSR application plan

BEST SERVICE ROUTING APPLICATION PLAN
Number: 15    Name: Customer Service    Maximum Suppression Time: 60     Lock? y

Num  Location     Switch   Node          Status Poll VDN    Interflow VDN    Net Redir?
1    New Jersey   320      84015         84115                                n
2    Denver       18       913031234015                     913031234115      n
4    New York     12345    912121234015                     912121234115      n
___ ______________      ____  ____   __________  __      ____________         n
___ ______________      ____  ____   __________  __      ____________         n
___ ______________      ____  ____   __________  __      ____________         n
___ ______________      ____  ____   __________  __      ____________         n
___ ______________      ____  ____   __________  __      ____________         n
___ ______________      ____  ____   __________  __      ____________         n
___ ______________      ____  ____   __________  __      ____________         n
___ ______________      ____  ____   __________  __      ____________         n
___ ______________      ____  ____   __________  __      ____________         n
___ ______________      ____  ____   __________  __      ____________         n
___ ______________      ____  ____   __________  __      ____________         n
The maximum number of application plans vary depending on your Communication Manager software release and platform. For more information, see Avaya Aura® Communication Manager System Capacities Table.
By entering the application number from this plan on a VDN screen, you can link a given VDN on your local server to this list of locations. This VDN becomes the primary VDN for the application. For example, if the primary vector contains instructions to check locations 1 and 2, the server places a status poll call to the status poll VDN at the New Jersey and Denver servers and compares the results. If location 2 is better than either location 1 or any splits that are checked on the originating server, the call is interflowed to the interflow VDN that is specified in the plan for location 2.
Related links
Multisite BSR