Assigning a Terminating Extension Group

Last Updated : Oct 07, 2026 |
Prolog information
Metadata
Keywords:
A Terminating Extension Group (TEG) allows an incoming call to ring as many as 4 telephones at one time. Any user in the group can answer the call.
Once a member of the TEG has answered a group call, the TEG is considered busy. If a second call is directed to the group, it follows a coverage path if one has been assigned.
The following example shows how to assign a terminating extension group to the advertising department.
For example, we will assign this TEG to extension 6725.
  1. Type add term-ext-group next.
  2. Press Enter.
    STEP RESULT:
    The system displays the Terminating Extension Group screen.
  3. In the Group Extension field, type 6725.
    ADDITIONAL INFORMATION:
    This is the extension for the advertising group.
  4. In the Group Name field, type advertising.
    ADDITIONAL INFORMATION:
    This is the name of the group.
  5. In the Coverage Path field, type 5.
    ADDITIONAL INFORMATION:
    This is the number of the call coverage path for this group.