Here is an example of how Communication Manager routes an ARS call that begins with 0 and requires operator assistance. The user dials 9 to access ARS, then a 0, then the rest of the number.
Type display ars analysis 0.
Press Enter to view the AAR and ARS Digit Analysis Table screen starting with 0.
ADDITIONAL INFORMATION:
We will use the ARS digit analysis table shown above and follow the routing for an operator assisted a call to NJ.
We will use the ARS digit analysis table shown above and follow the routing for an operator assisted a call to NJ.
A user dials 9 0 908 956 1234.
Communication Manager drops the ARS FAC (9 in our example), looks at the ARS Digit Analysis Table for 0, and analyzes the number. Then it:
determines that more than 1 digit was dialed
rules out the plan for 00, 01, and 011
determines that 11 digits were dialed
Communication Manager routes the call to route pattern 1 as an operator assisted call.
