Installing new telephones

Last Updated : Oct 07, 2026 |
You can start a new telephone service by plugging in the telephone into a jack and dialing a sequence of numbers. The dialing sequence sets up an association between the telephone and the corresponding station administration.
Other:
The unauthorized use of this feature can cause security problems. For suggestions on how to secure your system and to obtain additional security information, see Avaya Products Security Handbook.
  1. On the Feature-Related System Parameters screen, ensure that the Customer Telephone Activation (CTA) Enabled field and the TTI Enabled field are both set to
  2. Complete the Station screen for the new telephone, and type x in the Port field.
    ADDITIONAL INFORMATION:
    Note:
    The telephone type must match the board type. For example, match a two-wire digital telephone with a port on a two-wire digital circuit pack. Use this procedure with all circuit-switched telephones except BRI (ISDN) and model 7103A.
    Caution:
    You can destroy your hardware if you attempt to connect an analog telephone to a digital port.

Associating a telephone with an x-port extension number

To associate a telephone with the existing x-port station administration, complete the following steps from the telephone you want to install:
  1. Plug the telephone into the wall jack.
  2. Lift the receiver and continue if you hear dial tone.
  3. Dial #*nnnn, where nnnn is the extension number of the telephone you are installing.
  4. Disconnect after you receive the confirmation tone.
  5. Dial a test call to confirm that the telephone is in service.
    ADDITIONAL INFORMATION:
    If possible, call a telephone with a display so the person answering can confirm that you entered the correct extension number.
    Repeat the process until all new telephones have been installed.
  6. For security reasons, disable the activation feature when you have activated your telephone. To do this, type change system-parameters features at the system administration terminal.
  7. On the Feature-Related System Parameters screen, type n in the Customer Telephone Activation (CTA) Enabled field.
  8. Press Enter to save your changes.
  9. Type save translations.
  10. Press Enter to permanently save the changes.
    ADDITIONAL INFORMATION:
    Note:
    Fixing problems: If you misdial and the wrong extension is activated for the telephone you are using, use the terminal translation initialization (TTI) unmerge feature access code to uninstall the telephone before you try again.