This procedure describes how to remove an attendant from Communication Manager. In this procedure, as an example, attendant 3 is assigned to extension 4345.
Log on to the Communication Manager System Access Terminal (SAT).
In the command prompt, type status attendant 3 and press Enter.
STEP RESULT:
Communication Manager displays the Attendant Status screen.
Plug the attendant console into the jack.
ADDITIONAL INFORMATION:
Ensure that the attendant console is in idle state.
Type list usage extension 4345 and press Enter.
STEP RESULT:
The Usage screen displays the usage of the extension.
If Communication Manager displays the attendant extension on the Usage screen, press Cancel, and access the appropriate feature screen and delete the extension.
ADDITIONAL INFORMATION:
For example, if extension 4345 belongs to hunt group 2, type change hunt group 2 and delete the extension from the list.
Type remove attendant 3 and press Enter.
STEP RESULT:
Communication Manager displays the Attendant Console screen, so you can verify that you are removing the correct attendant.
If the attendant that you have chosen is the correct attendant, save the changes.
ADDITIONAL INFORMATION:
Communication Manager displays an error message that you must take out the attendant group from night service before removal or change, deactivate the Night Service feature.
If the extension has a voice mailbox, remove the extension from voicemail service.
Type save translations and press Enter.
Unplug the console from the jack and store it for future use.
ADDITIONAL INFORMATION:
Note:
You do not need to:
Delete the extension from the coverage paths. The system automatically adjusts coverage paths to eliminate the extension.
Disconnect the wiring at the cross-connect field.
Note:
The extension and port address remain available for assignment at a later date.
