Adding a softphone in telecommuter mode

Last Updated : Oct 07, 2026 |
Prolog information
Use Softphone in telecommuter mode when you want call control signaling to flow over the IP network between the softphone and Communication Manager and voice media to flow over a telephone line. For example, the following steps show how to administer a softphone in telecommuter mode for a home user at extension 3010.
  1. Type add station 3010.
  2. Press Enter.
    STEP RESULT:
    The system displays the Station screen.
    Note:
    For a new DCP extension, use the add station command. For an existing DCP extension, use the change station command, and ignore steps 3 and 4.
  3. In the Port field, type x for virtual telephone, or enter the port number if there is hardware.
  4. In the Security Code field, enter the password for this remote user.
    For example, enter 1234321.
    ADDITIONAL INFORMATION:
    This password can be up to 7 digits in length.
  5. In the IP Softphone field, type y.
  6. On page 2, in the Service Link Mode field, type as-needed.
    ADDITIONAL INFORMATION:
    Set this field to
  7. In the Multimedia Mode field, type enhanced.
  8. Press Enter to save your work.
    ADDITIONAL INFORMATION:
    Now you can install and configure the software on the user’s Personal Computer. In this example, the user will login by entering their DCP extension (3010) and password (1234321).