Updating customer profile details from customer information widget

Last Updated : Oct 31, 2022 |
Prolog information
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  1. Click the Customer Information icon (Customer Information).
    STEP RESULT:
    Avaya Workspaces for Avaya Oceana® displays the Customer Details and the Customer History widgets.
  2. Click Edit () to edit the name of the customer.
  3. Click Save ().
  4. To update other customer information details, click More Information.
    ADDITIONAL INFORMATION:
    More Information includes the following:
    • Address
    • Telephone
    • Email
    • Account
    • Social
    • Customer Relationship Management (CRM)
  5. Click Edit () to edit the required field.
  6. Click Save ().