Updating customer profile details from customer search widget

Last Updated : Oct 31, 2022 |
Prolog information
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Keywords:
  1. Click the Customer History Customer History Search icon and click Search to search for the customer.
    STEP RESULT:
    Avaya Workspaces displays the Customer Search and the Customer History Search widgets.
  2. Click customer contact.
  3. Click Edit () to edit the customer name.
  4. To edit other customer details, click the required field and click the edit icon () for the respective field.
    ADDITIONAL INFORMATION:
    You can update the following:
    • Address
    • Telephone
    • Email
    • Account
    • Social
    • Customer Relationship Management (CRM)
  5. Click Save ().