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Maintaining and Troubleshooting Avaya Breeze® platform

Table of Contents

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  • Notices
  • Purpose
    • Change history
  • Avaya Breeze platform alarm overview
  • Avaya Aura System Manager support for alarms
    • Alarm status
    • Alarm severities
  • SNMP Support for Avaya Breeze platform
    • Configuring the TrapListener service
    • TrapListener service field descriptions
    • Creating an SNMPv3 user profile
    • Creating an SNMP target profile
    • Configuring the Avaya Breeze platform Serviceability Agent
    • Downloading the Avaya Breeze platform SNMP MIB
  • Operations supported on System Manager for alarming
    • Generating test alarms in System Manager
    • Verifying test alarms in System Manager
    • Viewing alarms
    • Filtering alarms
    • Searching for alarms
    • Exporting alarms
    • Changing the alarm status
    • Alarming field descriptions
  • Avaya Breeze platform alarm descriptions
    • AAMS_AUTHERROR
    • AAMS_CONNFAIL
    • AAMS_LOCKED
    • AAMS_OVERLOAD
    • ARBITER_10001
    • ARBITER_10002
    • ARBITER_10003
    • AU_GEMMTC20061
    • AuthorizationService_GENERR1
    • avCEAVDM52603
    • avCECVDM52603
    • BR_MMTC20053
    • CCLRCONNFAIL
    • CCONNFAIL
    • CLR_CONERR2
    • CLR_GENERR1
    • CLR_MBCN_ERR_001
    • CLR_PBCN_ERR_001
    • CLR_SSLERR3
    • CONERR2
    • DRS_DBG_0001
    • FILEBEATCONNECTIONERROR
    • FILEBEATCONNECTIONFINE
    • MBCN_ERR_001
    • nsNotifyRestart
    • nsNotifyShutdown
    • nsNotifyStart
    • OP_AASL10900
    • OP_ANFW11001
    • OP_ANFW11002
    • OP_APLM10300
    • OP_APLM10302
    • OP_APLM10304
    • OP_AWTC10405
    • OP_AWTC10406
    • OP_CDAO50001
    • OP_CDAO50002
    • OP_CDAO50003
    • OP_CDAO50111
    • OP_CDAO50112
    • OP_CEMMTC20033
    • OP_CMON55001
    • OP_CMON55002
    • OP_GEMMTC20033
    • OP_GEMMTC20035
    • OP_GEMMTC20037
    • OP_GEMMTC20039
    • OP_MAMA20102
    • OP_MMTC200[1-4][13579]
    • OP_MMTC20019
    • OP_MMTC20025
    • OP_MMTC20031
    • OP_MMTC20047
    • OP_MMTC20048
    • OP_MMTC20049
    • OP_MMTC20050
    • OP_MMTC20051
    • OP_MMTC20052
    • OP_MMTC20054
    • OP_MMTC20055
    • OP_MMTC20129
    • OP_MWD20202
    • OP_MWD20204
    • OP_TALM00100
    • OP_TestAlarm
    • OP_TMAG20500
    • OP_TMAG20501
    • OVERLOAD_100001
    • OVERLOAD_100002
    • OVERLOAD_100003
    • OVERLOAD_100004
    • PBCN_ERR_001
    • Postgres alarms
    • SEC_000421
    • SNAPINSCRIPTFAILED
    • SSLERR3
    • UCAService_UCA_ALRM_1
  • Cluster and server administration
    • Cluster administration field descriptions
    • Server Administration field descriptions
    • Backing up a cluster database
    • Restoring the cluster database
  • Data replication
    • Viewing replica groups
    • Viewing replica nodes in a replica group
    • Repairing a replica node
    • Repairing all replica nodes in a replica group
    • Viewing replication details for a replica node
    • Removing a replica node
    • Removing a replica node from queue
  • Maintenance tests
    • Avaya Breeze platform maintenance test descriptions
    • Running maintenance tests
    • Running Reliable Eventing Framework maintenance tests
    • System resource monitor
      • Viewing the current usage of a cluster
      • Viewing the peak usage of a cluster
      • Resetting the peak usage of a cluster
      • System Resource Monitoring page field descriptions
  • Maintaining and upgrading ESXi host software
    • Checklist for Avaya Breeze platform ESXi host maintenance for
    • Checklist for Avaya Solutions Platform 130 Appliance ESXi upgrades
      • Preparing Breeze nodes for ESXi maintenance
      • Upgrading the ESXi host
      • Adding the new ESXi vSphere license
      • Accepting new service after ESXi maintenance
      • Rebooting the Breeze clusters after ESXi maintenance
  • Avaya Breeze platform troubleshooting
    • Agent login on Avaya Workspaces fails intermittently
    • Alarms are not raised for a node
    • Avaya Breeze platform does not send alarms to System Manager
    • A snap-in gets invoked twice
    • Auto-switchover has occurred in a cluster database
    • Identity certificate change requires Avaya Breeze platform restart
    • Certificate expiration
    • Certificate status
      • Troubleshooting certificate status alarms
    • Avaya Breeze platform instance resolution failure
      • Troubleshooting Avaya Breeze platform instance resolution failure
    • Avaya Breeze platform in overload
    • Avaya Breeze platform not in overload
    • Checking the call processing status of Avaya Breeze platform
    • The Add participant operation in snap-ins fails while using FCLC
    • Troubleshooting database connection errors
    • Troubleshooting database errors
    • Database Query
    • Data Replication Service synchronization failure
      • Data Replication Service synchronization troubleshooting checklist
    • Troubleshooting hard disk drive update errors
    • License errors
      • Avaya Breeze platform server license file not installed
      • Snap-in license file is not installed
      • Avaya Breeze platform server software version mismatch
      • There is a version mismatch in the snap-in software
      • Insufficient Avaya Breeze platform server license capacity
      • Snap-in license file has expired
      • Avaya Breeze platform server license file has expired
    • Troubleshooting Reliable Eventing maintenance test failures
    • Management Instance check failed
      • Troubleshooting management instance check failure
    • Troubleshooting network configuration errors
    • Troubleshooting network firewall critical events
    • Troubleshooting network firewall pinholing
    • Troubleshooting network firewall stoppages
    • Platform Application did not start
    • Troubleshooting Postgres database sanity check failures
    • Troubleshooting SAL sanity check failures
    • DCM sanity check failed
    • Maintenance test for Call Processing status fails
    • Secondary alarms persist
    • Security Module failure
    • Security Module Management Agent is not able to configure Security Module
    • Troubleshooting Avaya Breeze platform service failures
    • Troubleshooting SIP Entity Monitoring alarms
    • Snap-in installation issues
    • Troubleshooting Avaya Aura Media Server issues
      • Verifying the Avaya Aura Media Server status
      • Media Server Monitoring page field descriptions
      • WebSphere generates Java core files because of connection errors with Media Server
    • Troubleshooting when accepting nodes are lesser than the total number of nodes in a cluster
    • Troubleshooting unexpected data detections
    • Resizing the Breeze Virtual Machine Disk on VMware
    • Virtual machine hangs after you reboot
    • Callable service gets the 404 error while trying to add a participant to a one-party call
    • Troubleshooting Filebeat service connection errors
    • traceMessage does not display the IP address of Avaya Breeze platform
    • CRL download fails when an HTTP proxy is configured on Avaya Breeze platform
    • Troubleshooting Cluster Database maintenance test failures
    • Cluster Database status log field descriptions
    • Troubleshooting certificate validation
    • Troubleshooting the Cluster Database status
  • Avaya Breeze platform configuration updates
    • Updating the Avaya Breeze platform configuration using CEnetSetup
    • HTTP/HTTPS proxy exclusion list
    • Configuring Avaya Breeze platform after changing the IP address or FQDN
    • Changing the security module IP address
    • Setting the ciphers supported by a cluster
      • Enabling ciphers suites in WAS
        • Ensuring the server’s cipher order is preferred during SSL negotiation
        • Disabling ciphers on WAS
  • Enhanced Access Security Gateway
    • EASGManage
    • EASGProductCert
    • EASGSiteCertManage
    • EASGStatus
  • Serviceability tools
    • Collecting logs using the Avaya Breeze platform report tool
    • Tracing messages using Avaya Breeze platform traceMessage
    • Start Capture field descriptions
    • Viewing the Avaya Breeze platform traceMessage results
  • Log files
    • Log Viewer
      • Viewing log details
      • Searching for logs
      • Filtering logs
    • Avaya Breeze platform log service
      • Modifying the logging configuration
  • Log retention
    • logRetention command
    • hardware_info
    • ceconfig
  • Additional information
    • Documentation
      • Finding documents on the Avaya Support website
      • Avaya Documentation Center navigation
    • Training
    • Viewing Avaya Mentor videos
    • Developer resources
    • Support
      • Using the Avaya InSite Knowledge Base
Home
Maintaining and Troubleshooting Avaya Breeze® platform
Avaya Breeze platform alarm descriptions
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Last Updated : Aug 27, 2020 |
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