Avaya Breeze platform troubleshooting

Last Updated : Aug 30, 2016 |

This section covers procedures that you can use to troubleshoot Avaya Breeze® platform issues such are certificate issues, database connection issues, licensing issues, and snap-in installation issues.

Related information
Agent login on Avaya Workspaces fails intermittently
Alarms are not raised for a node
Avaya Breeze platform does not send alarms to System Manager
A snap-in gets invoked twice
Auto-switchover has occurred in a cluster database
Identity certificate change requires Avaya Breeze platform restart
Certificate expiration
Certificate status
Avaya Breeze platform instance resolution failure
Avaya Breeze platform in overload
Avaya Breeze platform not in overload
Checking the call processing status of Avaya Breeze platform
The Add participant operation in snap-ins fails while using FCLC
Troubleshooting database connection errors
Troubleshooting database errors
Database Query
Data Replication Service synchronization failure
Troubleshooting hard disk drive update errors
License errors
Troubleshooting Reliable Eventing maintenance test failures
Management Instance check failed
Troubleshooting network configuration errors
Troubleshooting network firewall critical events
Troubleshooting network firewall pinholing
Troubleshooting network firewall stoppages
Platform Application did not start
Troubleshooting Postgres database sanity check failures
Troubleshooting SAL sanity check failures
DCM sanity check failed
Maintenance test for Call Processing status fails
Secondary alarms persist
Security Module failure
Security Module Management Agent is not able to configure Security Module
Troubleshooting Avaya Breeze platform service failures
Troubleshooting SIP Entity Monitoring alarms
Snap-in installation issues
Troubleshooting Avaya Aura Media Server issues
Troubleshooting when accepting nodes are lesser than the total number of nodes in a cluster
Troubleshooting unexpected data detections
Resizing the Breeze Virtual Machine Disk on VMware
Virtual machine hangs after you reboot
Callable service gets the 404 error while trying to add a participant to a one-party call
Troubleshooting Filebeat service connection errors
traceMessage does not display the IP address of Avaya Breeze platform
CRL download fails when an HTTP proxy is configured on Avaya Breeze platform
Troubleshooting Cluster Database maintenance test failures
Cluster Database status log field descriptions
Troubleshooting certificate validation
Troubleshooting the Cluster Database status