Checking the call processing status of Avaya Breeze platform

Last Updated : Apr 26, 2023 |

Procedure

  1. In System Manager, click Elements > Avaya Breeze®.
  2. Check the status for each administered Avaya Breeze® platform instance.
  3. Note which Avaya Breeze® platform instances are failing tests, if any.
  4. In the navigation pane, click System Tools And Monitoring > Maintenance Tests.
  5. Select the affected Avaya Breeze® platform instance from the Select Target drop-down menu.
  6. Select the Test Call Processing status test.
  7. Click Execute Selected Tests.
  8. If the test passes, clear the alarm.

Next Steps

  1. If the maintenance test for the Calls Processing status fails:

    • Check the network connections.

    • Check the network administration.

    • Rerun the Test Call Processing status test.

  2. If the problem persists:

Related information
Avaya Breeze platform troubleshooting