Platform Application does not start along with the Avaya Breeze® platform deployment.
When you deploy Avaya Breeze® platform using CLI, the system displays notification to manually run CEnetSetup to clear the issue. The system does not display this notification if you use vCenter or Solution Deployment Manager to deploy Avaya Breeze® platform.
Cause
Avaya Breeze® platform might not be able to validate the SSL certificate chain upon deployment. If Avaya Breeze® platform cannot get the SSL certificates, Platform Application does not start.
Solution
Procedure
Log in to the Avaya Breeze® platform instance as an administrative user.
View /var/log/Avaya/SMnetSetup.log to verify the initialization errors.
Search for the Trust Management Initialization records in the log. You can view the log by using the vi editor or the cat command.
Optional View /var/log/Avaya/mgmt/drs/symmetric.log to verify the trust management initialization errors.
Search for the error with the following message:
The server does not support SSL.
Verify that System Manager is configured to support SSL.
If System Manager is not configured to support SSL, do the following:
Type initTM.
Enter the System Manager enrollment password.
System Manager displays a confirmation that the Platform Application started.
If the manual initialization of Platform Application fails, do the following to restart Avaya Breeze® platform:
On the System Manager web console, click Element > Avaya Breeze.
From the Server Administration page, select the affected Avaya Breeze® platform server.
