Documentation

Last Updated : Nov 24, 2025 |

See the following related documents at https://support.avaya.com. Many documents are also available at https://documentation.avaya.com.

Overview

Title

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Audience

Avaya Breeze® platform Overview and Specification

Understand the Avaya Breeze® platform, customer requirements, and design considerations.

Sales engineers

Programmers

System administrators

Services and support personnel

Avaya Aura® System Manager Overview and Specification

Understand System Manager customer requirements and design considerations.

Sales engineers

Programmers

System administrators

Services and support personnel

Avaya Aura® Media Server Overview and Specification

Understand Avaya Aura® Media Server customer requirements and design considerations.

Sales engineers

Programmers

System administrators

Services and support personnel

Avaya Solutions Platform 130 Overview and Specification

Understand Avaya Solutions Platform 130 customer requirements and design considerations.

Sales engineers

Programmers

System administrators

Services and support personnel

Deploying

Title

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Audience

Deploying Avaya Breeze® platform

Deploy and configure Avaya Breeze® platform. This is the main deployment document for Avaya Breeze® platform. The deployment documents for other environments are listed below.

Implementation engineers

Support personnel

System administrators

Installing the Avaya Solutions Platform 130 Series 6.0.x

Deploy Avaya Solutions Platform 130 Series 6.0.x.

Implementation engineers

Support personnel

System administrators

Deploying Avaya OneCloud™ CPaaS-enabled Avaya Breeze® platform

Deploy Avaya OneCloud™ CPaaS-enabled Avaya Breeze® platform.

Implementation engineers

Support personnel

System administrators

Quick Start to deploying the HelloWorld Snap-in

Install, configure, and test an Avaya Breeze® platform snap-in service, specifically the HelloWorld call intercept snap-in.

Programmers

System administrators

Planning for Deploying Avaya Aura® applications

Understand deployment options for various Avaya Aura® applications.

Services and support personnel

System administrators

Deploying and Updating Avaya Aura® Media Server Appliance

Deploy and configure Avaya Aura® Media Server when it is installed on customer-provided servers.

System administrators

Services and support personnel

Deploying Avaya Aura® System Manager in Infrastructure as a Service Environment

Deploy and configure Avaya Aura® System Manager in an IaaS environment.

A separate document is also available for deploying System Manager in a virtualized environment.

System administrators

Services and support personnel

Administering

Title

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Audience

Administering Avaya Breeze® platform

Administer Avaya Breeze® platform and snap-ins.

System Administrators

Services and Support personnel

Implementing and Administering Avaya Aura® Media Server

Deploy and configure Avaya Aura® Media Server.

System administrators

Services and support personnel

Administering Avaya Aura® System Manager

Administer Avaya Aura® System Manager.

System Administrators

Services and support personnel

Administering Avaya Aura® Session Manager

Administer Avaya Aura® Session Manager.

System Administrators

Services and support personnel

Administering Avaya Session Border Controller

Administer Avaya SBC.

System Administrators

Services and support personnel

Maintaining and troubleshooting

Title

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Audience

Upgrading Avaya Breeze® platform

Upgrade Avaya Breeze® platform.

Services and support personnel

Maintaining and Troubleshooting Avaya Breeze® platform

Troubleshoot Avaya Breeze® platform.

Services and support personnel

System administrators

Troubleshooting Avaya Aura® System Manager

Troubleshoot System Manager.

Services and support personnel

Troubleshooting Avaya Aura® Session Manager

Troubleshoot Avaya Aura® Session Manager.

Services and support personnel

Maintaining and Troubleshooting Avaya Solutions Platform 130 Series

Troubleshoot Avaya Solutions Platform 130.

Services and support personnel

Programming

The following developer documents are available on Avaya DevConnect .

Title

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Audience

Getting Started with the Avaya Breeze® platform SDK

Deploy and configure the Eclipse IDE, Apache Maven, and the Avaya Breeze® platform SDK.

Programmers

Avaya Breeze® platform Snap-in Development Guide

Understand the key concepts needed to develop the different types of Avaya Breeze® platform snap-ins.

Programmers

Avaya Breeze® platform FAQ and Troubleshooting for Snap-in Developers

Troubleshoot Avaya Breeze® platform snap-in developer issues.

Programmers

Avaya Breeze® platform API Javadocs

Understand API classes and uses.

Programmers