Adding the CA root certificate to Firefox

Last Updated : Oct 30, 2026 |
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Use this procedure to install on every client PC the CA root certificate provided by an organizational or external CA.
In this procedure the Avaya Aura® System Manager root certificate is used. Customers using an external CA or a Microsoft CA can skip steps 1 through 5 and proceed with the root certificate installation.
Note:
Certificates signed by a trusted, reputable Certificate Authority may not require installing root certificate on every client (PC) web browser. Consult with CA vendor.
For browsers not listed in this section, refer to each browser vendor documentation to import CRT certificates.
Users (Client PC) with other OS apart from Windows such as Mac OS, RedHat, or CentOS, should refer to each vendor OS documentation to properly install CA root certificates.
Before you begin
Customers using an External CA or Microsoft CA, should have by now the root certificate provided by the CA in CRT format.
  1. Open a web browser using Firefox and access Avaya Aura® System Manager.
  2. Login with administrative credentials: For example, admin.
  3. Navigate to ServicesSecurityCertificatesAuthority.
  4. Under CA Functions, select CA Structure & CRLs.
  5. Select Download to Firefox.
    ADDITIONAL INFORMATION:
    A file with a name cacert downloads automatically.
  6. Click on the 3 lines icon in the browser upper-right corner and select Settings.
    ADDITIONAL INFORMATION:
  7. Open a FireFox browser, select Open Application MenuSettings .
  8. From the left-hand side menu, under Settings select Privacy and security.
  9. Scroll down to Certificates and select Manage certificates.
    ADDITIONAL INFORMATION:
  10. Under the Authorities tab, click on Import....
    ADDITIONAL INFORMATION:
  11. Browse to the location where the cacert file was previously downloaded, for exampledownloads on the local PC, and change from the drop-down menu the file type to All Files (*.*). Select the cacert file and click Open.
    ADDITIONAL INFORMATION:
  12. Check both boxes and click OK. Click OK again.
    ADDITIONAL INFORMATION:
  13. Clear the history, cache, and cookies from all previously used browsers. Reference to each browser documentation if needed when doing so.
  14. Open a new Web browser to the corresponding KVM on RHEL 9.6 cockpit by either using the FQDN or IP Address, for examplehttps://<cockpit-ip>:9090.
    ADDITIONAL INFORMATION:
    Note:
    Connection at this point will show as secure. You can also click on Certificate to review the certificate information.
    The example screen below may vary depending on the browser. Use as reference only.