Performing server recovery and/or software remastering

Last Updated : Oct 30, 2026 |
Prolog information

About this task

In the event of server failure, a user needs to determine which of the following is necessary:
  • Server has a hardware failure and requires replacement.
  • Software reinstallation is required on the existing server.

Before you begin

Ensure you have gathered the necessary hardware, software, and information before starting the recovery or remastering process:

Hardware and Access

  • A console VGA monitor and a USB keyboard.
  • A FAT32-formatted USB drive containing the correct R7.x bootable ISO based on the customer requirements. ASP 130 options are Standard or Encrypted R7 ISO.

Software and Firmware

  • The appropriate ASP 7.x software, downloaded from the Avaya Product Licensing and Delivery System (PLDS).
  • The appropriate application software and the latest application backup(s).
  • The latest Avaya-certified BIOS and firmware (FW) update for the ASP 130. Note: Search the Avaya Support website for: Avaya Solutions Platform 100 Series Dell® R660xs Avaya Certified BIOS/Firmware Update and select the latest PSN. If the server FW is outdated, update the server FW before or after remastering.

Documentation & Customer Data

  • A record of the customer’s IP configuration and naming information for the host server and each application.
  • A reviewed copy of the Maintaining and Troubleshooting the Avaya Solutions Platform 130 Series guide.