Replacing the host server

Last Updated : Oct 30, 2026 |
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In the event of a hardware failure, you will need to replace the host server on Avaya Solutions Platform 130 Appliance.
If the HDDs are in working order, you should first try to import the HDDs from your failed server. Import allows for a faster recovery of a server. The assumption is that the HDDs from the failed server are good. If the HDDs are good, then an import is possible.
For more information, see the Maintaining and Troubleshooting Avaya Solutions Platform 130 Series R7.x documentation for Dell R660xs RAID import procedures
Reference FRU replacement and RAID Configuration chapters of the Maintaining and Troubleshooting the Avaya Solutions Platform 130 Series R7.x for detailed steps.
A high level summary of steps is provided below.
  1. If drives are healthy, attempt the import procedure to the new FRU server as this will save time. If the import fails, all data will be lost on the drives.
  2. Follow the detailed steps for RAID configuration in RAID Configuration chapter of the Maintaining and Troubleshooting the Avaya Solutions Platform 130 Series R7.x document. Once the RAID configuration is complete, follow the steps in the Software remastering section below.
  3. Update the BIOS/Firmware of the platform. For reference, search the Avaya Support web site for Avaya Solutions Platform 100 Series Dell® R660xs Avaya Certified BIOS/Firmware Update and select the latest version of the PSN.
  4. Enable and configure iDRAC on the replacement server. For more information, see Avaya Converged Platform 130 Series iDRAC9 Best Practices.
Related links
Performing server recovery and/or software remastering