AN-LN-PT error log entries and recommended actions

Last Updated : Aug 29, 2023 |
AN-LN-PT Error log entries
Error Type
Aux Data
Associated Test
Alarm Level
On/Off Board
Command to resolve the error
0 1
0
Any
Any
Any
test portlocation
1 2
40960 4097540977
none
153
Any
Port Audit and Update (#36)
184
0
busy station extension
WRN
ON
release station extension
1305
None
WRN
ON
test port location
2576
40973
None
513 7
Ringing Application Test (#48)
WRN
OFF
test port location r 2
769
Port Diagnostic Test (#35)
MIN WRN 1
ON
test port location r 2
1025
Looparound test (#161)
MIN WRN2
ON
test port location l r 2
1281
Conference Circuit Test (#7)
MIN WRN2
ON
test port location l r 2
1537
NPE Crosstalk Test (#6)
MIN WRN2
ON
test port location l r 2
230512
57481
None
MIN WRN1
ON
1. Minor alarms on this MO may be downgraded to Warning alarms based on the values used in set options.
Note:
  1. Error type 0: Run the short test sequence first. If every test passes, run the long test sequence. Refer to each appropriate test’s description, and follow its recommended procedures.
  2. Error Type 1: These are inline errors and can only be resolved over time.
    • Aux Data 40960 indicates that too many simultaneous incoming ringing attempts were made on this board. Only 4 ports on a board may ring simultaneously. A 5th incoming call causes an inline error from the board.
    • Aux Data 40975 indicates that the terminal equipment was on-hook when ring-tip was detected during ringing. This usually indicates a failure in the terminal equipment or the type of terminal has a low ringer impedance.
      1. Call the terminal equipment and verify that the terminal rings.
      2. If the terminal does not ring, replace it. Otherwise, run test port location, and follow the procedure for ONS Ringer Application Test 48.
    • Aux Data 40977 indicates that no terminal equipment was connected when ringing was attempted. Run test port location, and follow the procedure for the results of ONS Ringer Application Test 48.
  3. Error Type 15: The software audit error that does not indicate any hardware malfunction. Run the short test sequence, and investigate any associated errors.
  4. Error Type 130: The circuit pack or media module has been removed or has been insane for more than 11 minutes. To clear the error, reseat or replace the circuit pack or media module.
  5. Error Type 257: This is an inline error and can only be resolved over time. This error indicates that ringing voltage is absent.
    For media modules: If not resolved over time, replace the media module.
  6. Error Type 513: Test #48 can cause some terminal equipment to ring briefly during daily maintenance. If this disturbs the customer or the terminal equipment, disable it by setting the Testsfield on the change station extension screen to n. In some software releases, this also disables Tests #6, 7, 161, and 35.
  7. Error Type 2305: This is an inline error that occurs when the analog board detects an abnormal increase in the power supply to a port. The analog board then suspends power supply to the affected port, and Communication Manager deactivates the station connected to the port. After the power stabilizes, the analog board resumes power supply to the port and Communication Manager activates the station connected to the port.