Connection manager denial events

Last Updated : Dec 12, 2023 |
Prolog information
Denial Events generated by the Connection Manager are listed in the following table.
Connection Manager denial events (2300 - 2399)
EventType
Event Description, as it is displayed on the event log (keyword)
Explanation
Event Data 1
Event Data 2
2300
Ept capabilities mismatch
Endpoint connects to TDM bus or is hairpinned capabilities mismatch.
IP ept region
Failed region
2301
Tran/rec codec mismatch
Transmitted or received codec mismatch.
PortID
Codec,
Call ID
2302
Ip_ept is in loopback
Illegal loopback condition.
PortID
Call ID
2303
Silence suppress mismatch
Endpoint connects to TDM bus or is hairpinned silence suppression mismatch.
UID
Port-ID
2306
Reject outbound OLC
Reject outbound OLC.
PortID
Cause,
CID
2307
TDM resource blockage
Time Division Multiplexed (TDM) resource blockage.
Service index
0
2308
Selected codec mismatch
Codec no longer supported.
PortID
Codec,
Call ID
2309
Drop call codec mismatch
Drop call, codec mismatch.
port-id/ LAN region/UID
Call ID/LAN region/message
2310
Invalid regions
Invalid region.
Port
Service index
2311
Invalid codec region
Invalid codec region.
Port
Service index
2312
No DSP resource
No Digital Signal Processor (DSP) resource.
Port
Service index
2313
No free list channels
No channels on free list.
2314
No channel resources
No channel resources.
IP ept region
Failed NR
2315
Not enough capacity
Not enough prowler (media processor) capacity.
Port
Service index
2316
Drop call, no bandwidth for endpoint’s codec.
PortID
Call ID
2317-
2328
not assigned
2329
No BW, prowler <--> IP ept
No available bandwidth (BW) channel resources from the endpoint to the necessary resources. The call fails.
Net-work region of the end- point
Pre-ferred desti_nation net- work region
2330
No BW, prowler <--> prowler
No bandwidth channel resources between processors.
Master NR
Slave NR
2331
No VOIP channel, PN <--> PN
No Voice Over IP channel resources between port networks.
Port
Service index
2332
No BW, prowler <--> MG
No bandwidth channel resources between processor and gateway.
LAN region
LAN region
2333
No VOIP channel, PN <--> MG
No Voice Over IPchannel resources between port network and gateway.
Port
Service index
2334
No channel resources
No available bandwidth to access the necessary resources. The call fails.
Net-work region (from)
Net-work region (to)
2335
RejReqMode-no common mode
Deny inbound RM, not compatible with modes received in request.
Port
Service index
2336
RejReqMode-no common mode
Deny inbound RM, cannot arrive at common profile.
Port
Service index
2337
RejReqMode-no modes rcvd
Deny inbound RM, no data modes were received in request.
Port
Service index
2338
RejReqMode-not 2 connectd
Deny inbound RM, there are not two pt_conn parties on call.
Port
Service index
2339
RejReqMode-no common mode
Deny inbound RM dirip ept, no common profile.
Port
Service index
2340
T38Fail-no voip resources
Insufficient voip resources.
Port
Service index
2341
T38Fail-far end timeout
Far-end timeout.
Port
Service index
2342
T38Fail-near end timeout
Near-end timeout.
Port
Service index
2343
ReqMode reject received
Request reject received - TDM/HP connection.
Port
Reason for rejection :
  • (MODE_UNAVAILABLE)
  • MULTIPOINT_CONSTRAINT
  • REQUEST_DENIED
2344
ReqMode reject received
Request reject received - DIRIP connection.
Port
Reason for rejection:
  • MODE_UNAVAILABLE
  • MULTIPOINT_CONSTRAINT
  • REQUEST_DENIED
2345
ReqMode release received
Request release received - TDM/HP connection.
Port
Service index
2346
ReqMode release received
Request release received, DIRIP connection.
Port
Service index
2347
Rej inc T38OLC, not seq'd
Deny inbound T38 OLC - not in sequence, dropping call.
Port
Service index
2348
Rej inc T38OLC, no common
Deny inbound T38 OLC - incompatible mode, TDM/HP connection. Dropping call.
Port
Service index
2349
Rej inc T38OLC, no common
Deny inbound T38 OLC - incompatible mode, DIRIP connection. Dropping call.
Port
Service index
2350
Rej inc T38OLC, idle state
Deny inbound T38 OLC - IDLE state. Dropping call.
Port
Service index
2351
Failed Xoip Attempt
XOIP failed attempt, invalid call type.
Xoip type
Event type
2352
Failed Fax Relay Xoip
Fax Relay XOIP failed attempt.
Xoip type
Event type
2353
Failed Modem Relay Xoip
Modem Relay XOIP failed.
Xoip type
Event type
2355
IGAR trunk limit exceeded
Attempt to exceed the number of trunks allowed for Inter-Gateway Alternate Routing (IGAR) in this network region.
Source NR
IGAR in-use in NR
2356
All IGAR managers in-use
All Inter-Gateway Alternate Routing (IGAR) manager are in use.
Source gateway
Destination gateway
2357
Failed Fax Prowler
Prowler reports channel cannot go to FAX mode.
Port
0
2358
Failed Fax Media Gateway
Gateway reports channel cannot go to FAX mode.
Eph port
0
2360
RejReqMode-no common mode
Deny inbound RM - no common profile. Already in a sequence, have a collision.
PortID
Service index
2361
RejStartT38-no common
Cannot start RM sequence -no common profile between endpoint and region/hw (VOIP detected a fax tone)
Port
Service index
2362
Multimedia OLC rejected
Reject inbound multimedia Open Logical Channel (OLC) due to state mismatch.
PortID
Call ID
2363
Multimedia OLCReject received
Multimedia reject outbound Open Logical Channel (OLC).
A video endpoint is denying Communication Manager’s attempt to establish video.
PortID
Call ID
2364
BCF Rcvd-diff bandwidth
Different confirming bandwidth than what is stored.
-1
Confirming BW
2365
RejStartT38-not in rgn/hw
Cannot start RM sequence - T38 is not supported in region/hw intersection (VOIP detected a fax tone).
Port
Service index
2366
RejAckT38-no modes in msg
Deny inbound RM Acknowledgment. No data modes were received in the request. (Fast Request Mode - dcap ptr is null).
PortID
Service index
2367
RejAckT38-no modes in msg
Deny inbound RM Acknowledgment. No data modes were received in the request. (Fast Request Mode - no modes received).
PortID
Service index
2368
RejAckT38-not common
Deny inbound RM Acknowledgment. Mode received in Ack was not common (Fast Request Mode - TDM case).
PortID
Service index
2369
RejReqMode-fast collision
Deny inbound RM Acknowledgment. There is a collision, already in T38 sequence (Fast Request Mode case).
PortID
Service index
2370
No VOIP activity detected
VOIP inactivity has been detected by this media processor channel. Call will be torn down.
Port index
0
2372
MG link needs encryption
Hardware codecs do not match. There is a non-encrypted H.248 signaling link on the gateway and a codec set with only encrypted codecs. Encryption keys cannot be left exposed on unencrypted signaling link.
Gateway number
Codec set used
2373
No Video BW available
No bandwidth is available for video.
If Event Data 1 and Event Data 2 are both 0, no bandwidth is available for video and video is removed for the duration of the call.
NR1
NR2
2374
No Priority BW available
A priority video caller was not able to get bandwidth to make a video call.
NR1
NR2
2375
OLC master/slave conflict
OLC mismatch, master/slave mismatch.
PortID
Codec
2376
No codec set defined in ip-network-region.
Master portId
Slave portId
2377
Avc Cannot start Request Mode sequence
Cannot start Request Mode sequence because no fax capabilities received from the endpoint.
IP ept port
IP ept NR
2378
Deny inbound Request Mode
Deny inbound Request Mode because T.38 is not supported on either in the network region or media resource
IP ept port
IP ept NR
2379
Cannot build CLEAR IGC
Cannot build CLEAR IGC because clear channel is OFF in the codec set (page 2).
Port
codecSet # used for the IGC
2380
Old media processor firmware, does not support Clear Channel.
Trying to setup a clear data call but media processor firmware is old and does not support Clear Channel.
Angel
PNN
2381
Avc Could not add ports
Could not add ports to primary subconference.
Port index
0
2382
Avc Could not req IGMC
Could not acquire IGMC.
Port index
0
2384
Avc Closing while active
MCU closing during active conference.
0
0
2385
Avc Mcu non-video port
MCU port is not video enabled.
MCU port index
0
2386
Avc Mcu selection failed
No MCU available that suits the conference.
0
0
2387
Avc Conference delayed
AVC flow control delayed.
0
0
2388
Avc High usage denial
AVC flow control denied.
0
0
2389
Avc Trk member limited
AVC trunk member limited.
Conference ID
Port Count
2390
Avc Video Not Allowed
AVC: Network Region (NR) does not allow video.
MCU region
MCU region
2391
Video Not Allowed
NR does not allow video.
NR1
NR1
2392
Avc Mcu drop’d inuse port
AVC: MCU dropped inuse port.
MCU number
0
2393
Avc: MCU rejected port setup
Avc: MCU rejected port setup.
MCU number
0
2394
Avc: Port request failed
AVC: Port request failed.
0
0
2395
AVC: Bridge move failure
AVC: Bridge move failure.
0
0
2396
No IGMC available
No IGMC available on MCU.
Port index
0
2397
No ports free, either administered or reported by MCU.
Conference ID
MCU number
2398
Inter-region network connection failed.
Source Gateway
Destination Gateway
2399
DNY_CLASS_NO_CAP
CPTR with no cadence capability requested, not found.
0
0