DID-DS1 error log entries and recommended actions

Last Updated : Sep 04, 2023 |
DID-DS1 Error Log Entries
Error type
Aux data
Associated Test
Alarm level
On or Off board
Command to resolve the error
0
0
Any
Any
Any
test trunk grp#/mem#
1
Any
15
Any
Port Audit and Update test (#36)
18
WRN
OFF
release trunk grp#/mem#
130
WRN
ON
test trunk grp#/mem#
257
57474 57473
513
57392
MAJ MIN 1
769
57393
MAJ MIN 1
1281
Conference Circuit Test (#7)
MIN
WRN 2
ON
test trunk grp#/mem# long r 4
1537
NPE Crosstalk Test (#6)
MIN
WRN 2
ON
test trunk grp#/mem# long r 3
1793
test trunk grp#/mem# long r
2305
50944
MAJ MIN 1
OFF
3840
Port Audit and Update (#36)
This alarm is raised only when the Base Tone Generator field is 4 Italy on the System-Parameter Country screen. This alarm is a MINOR alarm unless 75% or more trunks in this trunk group are out of service, when the alarm is upgraded to a MAJOR alarm.
Major alarms may be downgraded to Warning alarms based on the value used in set options.
Notes:
  1. Error type 0: Run the short test sequence first. If every test passes, run the long test sequence. Refer to each test’s description, and follow its recommended procedures.
  2. Error type 1: DS1 Interface media module detects a hardware error on the DS1 DID trunk. The Aux Data field indicates the following:
    57476
    On-hook before wink
    57477
    On-hook before ready to receive digits
    57485
    Wink too short for valid signal
    Maintenance does not start any testing or generate any alarms in response to these errors.
  3. Error type 15: Software audit error that does not indicate hardware malfunction. Run short test sequence, and investigate any errors.
  4. Error type 18: The trunk has been taken out of service by a demand busyout. No calls can be made on this trunk.
  5. Error type 130: the media module has been removed or has been insane for more than 11 minutes. To clear the error, reinsert or replace the media module.
  6. Error type 257: DS1 Interface media module detects a hardware error on the DS1 DID trunk. The Aux Data field indicate the source of the error:
    57473
    Rotary dial rate above 8 pulses per second
    57474
    Rotary dial rate below 12 pulses per second
  7. Error type 513: DS1 Interface media module detects a hardware error on the DS1 DID trunk. Aux Data 57392 indicates no external release on PBX disconnect.
  8. Error type 769: DS1 Interface media module detects a hardware error on the DS1 DID trunk. Aux Data 57393 indicates belated external release on PBX disconnect.
  9. Error type 1793: DS1 Interface media module is out-of-service. Look in the error log:
    If port is on
    Look in
    TN767 DS1 Board
    DS1-BD
    TN464 UDS1 Board
    UDS1-BD
    DS1 Interface Media Module
    MG-DS1
  10. Error type 2305: Indicates that a signaling change was detected by the PBX trunk media module which is inconsistent with the present state of the trunk.
  11. Error type 3840: Port Audit and Update test (#36) failed due to an internal system error. Enter status trunk to verify the status of the trunk. If the trunk is out-of-service, enter release trunk to put it back to in-service. Retry the test command.