Cause value 06

Last Updated : Oct 15, 2014 |
[0x6/0x86]
Channel Unacceptable

Cause

The call attempt failed because the requested channel is unacceptable to the ISDN service provider.

Proposed Solution

  1. Check Communication Manager administration.
    1. B-channels are assigned off a T1/E1 to a trunk group that is unavailable for service from the remote end. Contact the ISDN service provider to determine which B-channels can be used.