REM-OFF error log entries and recommended actions

Last Updated : Jul 06, 2015 |
REM-OFF error log entries
Error type
Aux data
Associated test
Alarm level
On/off board
Command to resolve the error
1
MIN
OFF
ping node-name node-name ping ip-address addr
257
Log only
OFF
ping node-name node-name ping ip-address addr
Note:
  1. Error type 1: A ping test to the remote office has failed and a MINOR alarm has been raised. When this error is logged, as many as 26 endpoints associated with that remote office and several H.323 signaling groups could be out of service.
  2. Error type 257: The response to a keep-alive update request exceeded the time limit for an endpoint. The error is a log-only error. It is not possible to determine which entity has failed.
    The aux data associated with this error indicates whether the endpoint that failed to respond was a DCP, analog, or signaling group type:
    • 1096 = Analog Line
    • 1095 = DCP Line
    • 6179 = H.323 Signaling Group