ETH-PT error log entries and recommended actions

Last Updated : Sep 11, 2023 |
ETH-PT error log entries
Error type
Aux data
Associated test
Alarm level
On or Off board
Command to resolve the error
0
0
Any
Any
Any
test port location
1
0
Ethernet Local Looparound Test (#1278)
MIN
ON
test port location l r 3
513
0
Link Integrity Inquiry Test (#1282)
MIN
OFF
test port location r 3
769
0
WRN
OFF
1281
0
1537 1538
Session Status test (#1286)
MIN
OFF
1793– 1920
2305– 2560
2561– 2816
3329
TCP/IP Ping test (#1281)
MIN WRN 1
OFF
test port location r 3
1. Major alarms may be downgraded to Warning alarms based on the value used in set options.
Notes:
  1. Error type 0: Run the short test sequence first. If every test passes, run the long test sequence. Refer to each appropriate test’s description, and follow its recommended procedures.
  2. Error type 1: Ethernet Local Loop around Test (#1278) failed.
    1. Test the port. Type test port location long
    2. See Ethernet Local Looparound Test 1278 for repair procedures.
  3. Error type 513: Link Integrity Inquiry test (#1282) failed, or the PROCR port detected loss of Ethernet link integrity.
    Possible causes:
    • Cables
    • Ethernet transceiver
    1. Test the port. Type test port location long
    2. If the Link Integrity Inquiry Test 1282 fails, refer to its repair procedure.
  4. Error type 769: Port received invalid frame.
    Invalid Ethernet frame errors occur when the frame:
    • Contains a bad cyclic redundancy check (CRC)
    • Is misaligned
    1. Isolate the problem with the Ethernet Local Looparound Test 1278.
    2. Test the port. Type test port location long
    3. Verify the repair with the Ethernet Local Looparound Test 1278.
    4. Clear the alarm. Type test port location long clear
  5. Error type 1281: System software received an indication that the far end has requested a disconnect of a session on this link. This is a log-only error. No action is necessary.
  6. Error type 1537–1538: Some or all sessions on a port are down.
    If
    Then the switch raises
    Some sessions are down
    WARNING alarm on circuit pack
    Every session is down
    MINOR alarm on circuit pack
    1. Test the port. Type test port location
    2. Refer to Session Status Test 1286 repair procedure to verify repair.
  7. Error type 1793–1920: System software received an indication that a socket was closed due to an error.
    The Error type indicates the application associated with this socket. The Aux Data value indicates the internal application number.
    Error type
    Application
    1793
    Unused
    1794
    DCS
    1795
    AUDIX
    1796
    CMS
    1797
    ISDN Gateway
    1798–1920
    Reserved for future
  8. Error type 2305–2816: System software detected a session is down. The Aux Data value indicates the session number. These are log-only errors. Error types 2305–2560 are for session numbers 1–256. Error types 2561–2816 are for session numbers 257–512.
  9. Error type 3329: TCP/IP Ping test failed. A WARNING alarm is raised if the test fails twice. A MAJOR alarm is raised if the test fails 6 times.
    1. Test port. Type test port location
    2. Refer to TCP/IP Ping Test 1281 repair procedures.