Call processing denial events (1225 - 1899)

Last Updated : Aug 29, 2023 |
Prolog information
Denial events 1225 - 1889 are described in the following table.
Call Process denial events (1225 - 1899)
EventType
Event Description, as it is displayed on the event log (keyword)
Explanation
Event Data 1
Event Data 2
1225
All SBS extensions in use
Separation of Bearer and Signaling (SBS) Signaling call tried to allocate an SBS extension, but all SBS extensions are in use.
UID
Call ID
1226
Cannot get SBS Sig CID
Separation of Bearer and Signaling (SBS) Bearer call tried to retrieve SBS Signaling call Call ID.
UID
Call ID
1227
Can't send SBS ID to orig
Separation of Bearer and Signaling (SBS) Signaling call tried to send an INFO message with unique ID, but the message cannot be sent.
Call ID
SBS signaling
Call ID
1228
Non-bearer trk to SBS ext
A non-trunk call terminated to an allocated Separation of Bearer and Signaling (SBS) extension waiting to receive the Bearer SBS call.
UID
UID
1229
Unable to get ARS fac
Error occurred when getting the ARS Feature Access Code (FAC) to build the Separation of Bearer and Signaling (SBS) complete callback number.
UID
Call ID
1230
Unable to get country code
Error occurred when getting the local country code to build the Separation of Bearer and Signaling (SBS) complete callback number.
UID
Call ID
1231
Unable to get intl accode
Error occurred when getting the international access code to build the Separation of Bearer and Signaling (SBS) complete callback number.
UID
Call ID
1232
TTR err SBS ID dgt coll
Error occurred when trying to allocate a Touch Tone Receiver (TTR) to collect the Unique ID in-band at the terminating node.
Originating simple UID
Message Type
1233
Invalid SBS ID dgts/tmo
Invalid or partial Separation of Bearer and Signaling (SBS) Unique ID collected, or interdigit timeout while collecting Unique ID at SBS terminating node.
Message Type
Unique ID digits collected
1234
No VOA/Data Priv Active
VOA not played for this call because data privacy is active.
UID for party hearing VOA
UID
1235
No VOA COR Permissions
User (agent, Service Observer, etc.) cannot hear VOA because of lack of Class of Restriction (COR) permissions.
UID for COR checking
UID of latest VDN
1236
No PSA_DIS with ACD call
Deny Personal Station Access (PSA) disassociate because there is an Automatic Call Distribution (ACD) call on the telephone.
UID
UID of logical agent logged-in if there is an ACD call on this station
1237
TTR err IGAR ID dgt coll
Error occurred when trying to allocate Touch Tone Receiver (TTR) to collect the Unique ID in-band at the originating node.
Originating simple UID
Internal software return code error in digit collection
1238
Invalid IGAR ID dgts/tmo
Invalid or partial Inter-Gateway Alternate Routing (IGAR) Index collected, or interdigit timeout while collecting destination IGAR index at IGAR originating node.
Message Type
Digits Collected
1239
Deny ACB act to Self
Automatic Callback (ACB) to self cannot be activated.
UID
Call ID
1240
No response to IGAR DTMF
E-sigged digits three times with no response from the far end.
E-sig digit
Current IGAR UID
1241
Non-numerics in Invite FNU
Invite FNU contains non-numeric characters in the extension field.
UID
Call ID
1242
Off-net cvg/fwd threshold
Redirect off-net coverage or forward was blocked due to the threshold limit set on the system-parameters coverage screen.
Current user UID (Cur_user)
Approximate number of calls to this station currently redirected off-net
1243
Bandwidth limit exceeded
Bandwidth limit was exceeded on an endpoint or trunk group.
UID
Call ID
1244
DPT:TTR err idx dgt coll
Error occurred when trying to allocate TTR to collect the destination IGAR user index.
UID
Internal software return code error in digit collection
1245
DPT:TTR err UID dgt coll
Error occurred when trying to allocate TTR to collect calling/called party User IDs.
UID
Internal software return code error in digit collection
1246
Svs obsrv exceed max
New observer denied, maximum number of observers already in use.
UID
Call ID
1247
IGAR/DPT LDN grew too big
IGAR/DPT LDN converts to a number that is longer than ARS can process.
Current digit position in the LDN extension
Number of digits in buffer
1248
Deny observing self
Cannot observe yourself.
UID
Call ID
1249
No ETSI ACB available rcvd
Activating ACB on ETSI interface. The activation was denied because the public network did not send a CCBS/CCNR Available in Disconnect or Alert message.
UID
Call ID
1250
All Adjunct Users in use
Maximum number of switch classified (predictive dial) calls are in progress with call classifiers still attached. Adjunct user cannot be allocated for a switch classified (predictive dial) call.
Maximum number of Adjunct User
NA
1251
Invalid parameters in FNU Invite
Cur_psuid
Cur_buid
1252 - 1299
not assigned
Begin intercept type source of denials
1300
Digits prevent call route
MultiFrequency Compelled call not routed due to invalid digit, not enough digits, etc.
UID
Call ID
1301
Need MFC or TT dial type
Outgoing dial type is not MultiFrequency Compelled or Touch Tone (TT).
UID
Call ID
1302
Dgts needed or caller typ
Minimum digits not dialed before pressing feature button, or calling party is not a station or attendant.
UID
Call ID
1303
TTR queue type invalid
Touch Tone Receiver (TTR) queueing problem. Invalid TTR queue type found.
UID
Call ID
1304
Dgt absorbtion/insertion
Digit block requires preconditioning for digit absorption or insertion. Error in treatment. A Touch Tone Receiver (TTR) is available.
UID
Call ID
1305
Dgt collection software
Software error. Invalid return code
UID
Call ID
1306
Satlt dropped TGU B4 ansr
Italian outgoing tie (TGU) call dropped by satellite before answer.
UID
Call ID
1307
LoginID UID query failure
Query for User ID of logged-in Logical Agent’s LoginID failed.
UID
Call ID
1308
PNT or TIE restriction
Enforce (Public Network Trunk) PNT-PNT Restrictions. Post, Telephone, and Telegraph Administration (PTT) or TIE cannot connect to this PTT trunk.
UID
Call ID
1309
Data/Voice BCC setup fail
Trouble setting up voice to data or data to voice (change Bearer Capability Class) and/or outgoing Bearer Capability Class (BCC) for ISDN voice call.
UID
Call ID
1310
Incompatible term endpnt
Tried to terminate the call to incompatible endpoint.
UID
Call ID
1311
Routing software failure
Invalid return code. Software error.
UID
Call ID
1312
Route PTRN trunk unavail
No available trunks in the routing pattern.
UID
Call ID
1313
Remote DTGS invalid digit
Remote Direct Trunk Group Selection (DTGS) that was processing digits (after tie Trunk Access Code) from the preprocessing digit buffer to the digit buffer found invalid number of digits (0 or more than 10).
UID
Call ID
1314
Dgt collection setup fail
Error during setup for end-to-end signaling digit collection.
UID
Call ID
1315
Dgt collection setup fail
Error during setup for end-to-end signaling digit collection prevented setting an indication that the call was queued during termination waiting for a Touch Tone Receiver.
UID
Call ID
1316
No unrstrictd term point
No principal to terminate to, or it is termination restricted, and there is no termination coverage point.
UID
Call ID
1317
Coverage software failure
Software error. Termination to coverage point received invalid return code.
UID
Call ID
1318
Split UID query failure
Adjunct Switch Application Interface (ASAI) Direct Agent Call termination fails in querying for split User ID.
UID
Call ID
1319
Call record sftw failure
Incoming QSIG call completion ringout call. Failure retrieving suspended Temporary Signaling Connection (TSC) call record from service dispatcher.
UID
Call ID
1320
Call record sftw failure
Incoming QSIG call completion ringout call. Call completion ringout call record does not match Temporary Signaling Connection (TSC) call record retrieved from service dispatcher.
UID
Call ID
1321
Illegal term to rmt Audix
Adjunct Switch Application Interface (ASAI) switch classified call. Illegal attempt to terminate off-switch to a remote AUDIX.
UID
Call ID
1322
Data to station w/o H.320
Data call to station type endpoint. The station does not have the H.320 conversion flag set.
UID
Call ID
1323
Dgt collection setup fail
Error during end-to-end signaling digit collection setup. Origination from ISDN trunk or endpoint.
UID
Call ID
1324
Data Ext code calling
Code calling by a data extension.
UID
Call ID
1325
ASAI SCC to UDP nite svc
ASAI Switch Classified Call (SCC) to hunt group with Uniform Dial Plan (UDP) night service. This type of call cannot go off-switch.
UID
Call ID
1326
MM to Attd ctrld trunk
Multimedia user cannot call a trunk under attendant control, Attendant Control of Trunk Group Active (ACTGA). An attendant can take control of a trunk group using the event.
UID
Call ID
1327
Obtaining Attd UID fails
Call to trunk under attendant control (Attendant Control of Trunk Group Active (ACTGA)). Failure getting attendant User ID.
UID
Call ID
1328
Term to ACTGA Attd fails
Call to trunk under attendant control (Attendant Control of Trunk Group Active (ACTGA)). Failure terminating caller to controlling attendant.
UID
Call ID
1329
Term to inappropriate pt
Block termination to incoming-only type trunk or user with voice bearer termination to a DEXT group.
UID
Call ID
1330
Iterative term attd-retry
Call termination failure rerouting to attendant. Retry of termination to attendant was blocked to prevent an endless retry.
UID
Call ID
1331
Italian misoperation
Italian misoperation treatment.
UID
Call ID
1332
Data mod options qry fail
Reserving a pooled modem. Query of data module for its options failed.
UID
Call ID
1333
Term to modem failure
Seizing (terminating on) a pooled modem failed.
UID
Call ID
1334
Term to modem failure
Analog endpoint termination to pooled modem (after administrable time delay expires) failed.
UID
Call ID
1335
LWC blocked by msg_sv
Leave Word Calling. Async message response returns intercept.
UID
Call ID
1336
Tone detection timeout
Tone detector timeout without receiving a valid tone.
UID
Call ID
1337
Intrcpt tone from far end
Intercept tone received before remote end answers.
UID
Call ID
1338
Wait for answer timeout
Wait answer supervision was timed out on a call from a station or tie trunk.
UID
Call ID
1339
Auth code required
Digit analysis and routing problem. Authorization code required.
UID
Call ID
1340
Rmt cfwd invald local ext
The attendant activated call forwarding for a remote extension to an invalid local extension.
UID
Call ID
1341
Non-voice call intercept
Non-voice call was routed to attendant or announcement for intercept treatment. Switch to intercept tone treatment.
UID
Call ID
1342
Dest BCC incompatible
The destination bearer capability code is incompatible.
UID
Effective UID
1343
Need higher FRL to route
A higher Facility Restriction Level is needed to route the call.
UID
Effective UID
1344
Hop count restricted
The outgoing call is hop-count restricted.
Effective UID
Digits
1345
Multiparty caller paging
Paging equipment with more than 1 party on the call is inaccessible.
UID
Call ID
1346
Svc Obsrv from wireless
Service observing is not possible from wireless stations because they do not support “off-hook idle” state.
UID
Call ID
1347
Svc Obsrv dpm query fail
Query of dial plan manager to see if Feature Access Code service observing is optioned failed.
UID
Call ID
1348
No Fac Svc Observing
Feature Access Code service observing is not optioned.
UID
Call ID
1349
Term dial-up tst brdg app
Feature Access Code entered to do terminal dial-up test, not permitted on bridged appearances.
UID
Call ID
1350
Term dial-up tst term typ
Terminal dial-up test is not permitted on attendant, BRI, wt or analog type terminal, or the terminal does not have a call appearance active on the voice channel.
UID
Call ID
1351
More digits expected
Appending # to end of digit buffer. All digits have been processed for an Adjunct Switch Application Interface (ASAI) originated call, but more digits are expected to be collected.
UID
Call ID
1352
Port ntwk numbr too large
Facility access test specified a port network number greater than the maximum defined.
UID
Call ID
1353
Cabinet number too large
Malicious call trace specified a cabinet number greater than the maximum defined.
UID
Call ID
1354
SSC dialed ext's uid fail
Station Security Code (SSC) digit processing. The dialed extension’s User ID has lost its association with the extension number.
UID
Call ID
1355
Auth code reqired. (ASAI)
Call is an Adjunct Switch Application Interface (ASAI) phantom call and requires an authorization code. This is not permitted.
UID
Call ID
1356
ASAI SCC VDN destination
The first leg of an Adjunct Switch Application Interface (ASAI) Switch Classified Call (SCC) has Vector Directory Number (VDN) as destination.
UID
Call ID
1357
LAGT COR/COR restriction
There is a COR-to-COR restriction between the originating logical agent and the terminating facility.
UID
Call ID
1358
ASAI SCC term loginID
First leg of Adjunct Switch Application Interface (ASAI) Switch Classified Call (SCC) attempting to terminate to logical agent loginID. This is not allowed.
UID
Call ID
1359
LoginID extensn qry fail
Failure to determine if the loginID extension used for the Direct Agent call is associated with a logged-in agent.
UID
Call ID
1360
ASAI SCC term loginID
First leg of Adjunct Switch Application Interface (ASAI) Switch Classified Call (SCC) attempting to terminate to logical agent loginID. This is not allowed.
UID
Call ID
1361
Page data call preindictd
Paging is denied if data call preindication was activated.
UID
Call ID
1362
FAC follows priority FAC
Priority feature activation code must not be followed by other feature activation codes. (auth)
UID
Call ID
1363
SIP Agent logins max’d
Maximum number of simultaneous SIP EAS Agent logins exceeded.
UID
Number of
SIP Agents
1364
Not priority destination
Priority feature activation code must not be followed by other feature activation codes. (other)
UID
Call ID
1365
More digits needed to rte
Adjunct Switch Application Interface (ASAI) call. Need more digits to route on. There are no digits left to use in the preprocessing buffer, and no more digits are expected.
UID
Call ID
1366
BCC incompatibility
Auth code entered. Bearer Capability Class (BCC) incompatibility.
UID
Call ID
1367
BCC incompatibility
No auth code entered. Bearer Capability Class (BCC) incompatibility.
UID
Call ID
1368
MFC out dialing timeout
Outgoing MultiFrequency Compelled call under outpulse supervision. Interdigit or end-of-dialing timeout without any expectation of user completing dialing.
UID
Call ID
1369
Dgt tmout PCOL merge fail
Unexpected digit timeout. Drop of principal finds that it is a Personal Central Office Line (PCOL) group User ID. Merge of PCOL member(s) into the call fails.
UID
Call ID
1370
Digit timeout - drop fail
Unexpected digit timeout. Drop of non-Personal Central Office Line (PCOL)-type principal failure.
UID
Call ID
1371
Abbrv Dial DAC limit
Abbreviated Dialing was already dial accessed. The DAC can be dialed a maximum of 3 times to get the digits to route to.
UID
Call ID
1372
Abbrv Dial list/entry inv
Abbreviated Dialing. Invalid list and/or list entry.
UID
Call ID
1373
Abbrv Dial software fail
Abbreviated Dialing. Software error while retrieving the digits stored in the user’s abbreviated dial list.
UID
Call ID
1374
Agent skills enabled qry
Error while querying for system parameters to see if Expert Agent Selection (EAS) agent skills is enabled.
UID
Call ID
1375
Dbl agent login to statn
Agent is logging into a station that is already logged in by another agent.
UID
Call ID
1376
Agent login illegl source
Trunk user or Remote Access user trying to do Expert Agent Selection (EAS) agent login operation. This is not allowed.
UID
Call ID
1377
Last ACD call skill qry
Query for last Automatic Call Distribution (ACD) call’s skill fails.
UID
Call ID
1378
No hunt grp for split idx
Split group index from dialed digits is a non-existent hunt group number.
UID
Call ID
1379
Agent logout fail (auto?)
Agent logout failure. Might be logging out while auto-available.
UID
Call ID
1380
Agent login failure
Agent login failure retrieving number of digits in logical agent’s password. Login-id User ID was not found or invalid logical agent login-id extension.
UID
Call ID
1381
Agent login failure
Possible causes:
  • An agent logging into MCH split or adjunct controlled split is already logged in
  • The Expert Agent Selection (EAS) Enabled field on system-parameter features form is n
UID
Call ID
1382
agent login invalid/error
Login invalid or error condition.
UID
Call ID or Login-id in packed nyble format
1383
Agent login failure/error
Logical Agent (LAGT) failure getting agent login-id. Possible causes:
  • error initializing agent-stat table
  • login for a skill failed
  • TRAD logging into split already logged into
  • already logged into maximum number of splits.
UID
Call ID
1384
Agent logins maximum'd
Maximum number of simultaneous logins exceeded or agent login failed.
UID
Current count of logged-in agents
1385
Agent passwd digits fail
Failure retrieving logical agent password digits from Dial Plan Manager.
UID
Call ID
1386
Agent passwd mismatch
Agent’s password does not match administered password.
UID
Call ID
1387
Agent login invalid/error
Login invalid or error condition.
UID
Call ID
1388
Login acceptance fails
Logical Agent login processing of agent login message fails.
UID
Call ID
1389 Communication Manager Release 2.2 and earlier
Agent login max/error
Maximum number of simultaneous logins exceeded, or the agent failed the login digits check, for example, this agent is using someone else’s login-id.
UID
Call ID
1389 Communication Manager Release 3.0 and later
Agt CMS/BCMS login err
Non-EAS ACD split agent. Login processing failed.
UID
Call ID
1390
Work mode change failed
Change of Agent Work Mode to after-call-work failed.
UID
Call ID
1391
Work mode change failed
Change of Logical Agent Work Mode to aux-work failed.
UID
Call ID
1392
Work mode change failed
Change of Agent Work Mode to manual-in failed.
UID
Call ID
1393
Work mode change failed
Change of Agent Work Mode to auto-in failed.
UID
Call ID
1394
Agent feat act FAC error
Unrecognized Feature Access Code processed for Automatic Call Distribution (ACD) agent feature activation.
UID
Call ID
1395
Agent sup assist rqst er
Agent requesting supervisor assist. Possible causes:
  • split group invalid
  • agent not logged in
  • split group has no supervisor administered
UID
Call ID
1396
Split invalid/agent login
Adjunct Switch Application Interface (ASAI) requesting supervisor assistance. Possible causes:
  • split group invalid
  • agent not logged in
UID
Call ID
1397
Direct agent call setup
Supervisor assisted call to Expert Agent Selection (EAS) login ID. Error encountered in setting up Direct Agent Call.
UID
Call ID
1398
Direct agent calling COR
Supervisor assisted call to Expert Agent Selection (EAS) login ID. Direct agent calling Class of Restriction (COR) check failure.
UID
Call ID
1399
EAS not enabled
Activating Add/Remove Skill feature with Expert Agent Selection (EAS) disabled.
UID
Call ID
1400
EAS not enabled
Activating Add/Remove Skill feature with Expert Agent Selection (EAS) disabled.
UID
Call ID
1401
COR_AR_SKL query failure
Activating Add/Remove Skill feature COR_AR_SKL query failed. User ID structure not found.
UID
Call ID
1402
Skills COR restricted
Activating Add/Remove Skill feature. User has no Class of Restriction (COR) permission to Add/Remove Agent Skills.
UID
Call ID
1403
Console prmsn, EAS agent
Activating Add/Remove Skill feature. User has no console permission and is not an Expert Agent Selection (EAS) Agent. Activator is wrong type.
UID
Call ID
1404
LoginID prompt setup err
Activating Add/Remove Skill feature. Error in setting up the prompt for agent’s loginID.
UID
Call ID
1405
Skills prompt setup err
Setting up prompting for skill number in the Add/Remove Skills feature. Error in setting up prompt for agent’s skills.
UID
Call ID
1406
LoginID tenant nbr fail
Add agent skills translations. Failed to get the Tenant Number for the agent’s loginID.
UID
Call ID
1407
Skills tenant nbr fail
Add agent skills translations. Failed to get the Tenant Number for the agent’s skill.
UID
Call ID
1408
Tenant number mismatch
Add agent skills translations. Tenant Number of the Expert Agent Selection (EAS) agent’s loginID does not match the Tenant Number of the skill added.
UID
Call ID
1409
Skill level out of range
Add agent skills translations. Skill level out of range.
UID
Call ID
1410
Short to long digit mapping failed for the agent.
Remove agent skills translations. Query for Logical Agent’s (LAGT) DAC skill number failed.
UID
Digits
1411
DAC skill not removable
Remove agent skills translations. Logical agent’s DAC skill is not removable.
UID
Skill number
1412
Skills ftr msg failure
Add/Remove agent skills translations. Add/Remove Skills feature message sending to station server failed.
UID
Call ID
1413
DAC agent dest/split
Adjunct Switch Application Interface (ASAI) third party direct agent call. No DAC agent destination or split specified in message.
UID
Call ID
1414
DAC agent dgts to uid
Adjunct Switch Application Interface (ASAI) third party direct agent call. DAC agent digits conversion to User ID failure.
UID
Call ID
1415
DAC msg err/agent login
Adjunct Switch Application Interface (ASAI) third party direct agent call. Possible causes:
  • adjunct agent not logged in
  • adjunct gave the switch a wrong agent extension
  • adjunct gave the switch a wrong split extension
UID
Call ID
1416
Auth code dgt coll fail
Collecting authorization code digits as end-to-end signaling failed.
UID
Call ID
1417
TTR queueing invalid
Collecting authorization code digits. TTR queueing occurred in remote access. Not valid.
UID
Call ID
1418
Bsy vfy trk member
Error on query for busy status. Possible causes: trunk member specified greater than maximum trunks in group, or corrupted trunk index.
UID
Call ID
1419
COS restrctn Rus Intrsn
Class of Service of user does not permit access to Russian Power Trunk Intrusion feature.
UID
Call ID
1420
Bsy vfy call merge fail
Merging the busy-verifying call with the busy-verified call. Failure to find an available called party slot.
UID
Call ID
1421
Bsy vfy termination fail
Terminating the busy-verifying call to a trunk. Failure to find an available called party slot.
UID
Call ID
1422
Bsy vfy termination fail
Terminating the busy-verifying call to a trunk. Error getting the trunk’s index.
UID
Call ID
1423
Software invalid stim
Remote user activation/deactivation of a type of attendant call forwarding. Invalid stimulus received.
UID
Call ID
1424
Cfwd dest dgts storage
Activation of call forwarding. Call forward destination address is incomplete.
UID
Call ID
1425
Cfwd actvt error/denial
Activation of call forwarding. Error or denial of activation.
UID
Call ID
1426
Off prem extension size
Request remote switch to activate CF on one of its local extensions. Answer Distributed Communication System (DCS) off-premise station extension size is defined by destination digits dialed.
UID
Call ID
1427
FWDed party extension nbr
Activating call forwarding. Feature button IDs forwarded party extension number for which a user ID cannot be found.
UID
Call ID
1428
Phys ext not cfwd avail
Logged-in Expert Agent Selection (EAS) agent’s physical extension is unavailable for any “simple” (on switch?) call- forwarding.
UID
Call ID
1429
Rmte cfwd not allowed
Disallow remote call-forwarding of an Expert Agent Selection (EAS) loginID extension in all cases (for example, whether the loginID is logged into a terminal or not).
UID
Call ID
1430
COS deny cfwd activate
Class of Service of the user does not allow this call forwarding activation.
UID
Call ID
1431
Cfwd deact not allowed
Expert Agent Selection (EAS) agents are not permitted to deactivate call forwarding.
UID
Call ID
1432
Cfwd deact err/denial
Deactivation of call forwarding. Error or denial of deactivation.
UID
Call ID
1433
Held xfr call missing
Converse Data Return requires that there be a call held due to transfer while processing the Converse Data return code (CONV_DAT_RET).
UID
Call ID
1434
Held call retrieval fail
Converse Data Return processing failed to retrieve the suspended call record from the SD for the held call. The held call must be active on a Converse vector step.
UID
Call ID
1435
Invalid vec step typ/pty
Converse Data Return processing encountered an invalid vector step type or the party is invalid.
UID
Call ID
1436
No COS for ctl rstrctn
User Class of Service does not allow activation/ deactivation of controlled restrictions.
UID
Call ID
1437
Sys parm - dir call pkup
Directed-call-pickup system parameter is not enabled.
UID
Call ID
1438
Invalid usr dir call pkup
Directed call pickup attempt from invalid user (for example, not a station or attendant).
UID
Call ID
1439
Dir call pkup COR rsrtrct
Directed call pickup attempt from user without Class of Restriction (COR) permission.
UID
Call ID
1440
Dir call pkup non-station
Directed call pickup attempt on a call to an endpoint other than a station.
UID
Call ID
1441
Dir call pkup COR rsrtrct
Directed call pickup attempt to a station that has no Class of Restriction (COR) permission to accept directed call pickup.
UID
Call ID
1442
Ring check query failure
Directed call pickup attempt. Failure of query to see if called station is still ringing before completing the pickup to it.
UID
Call ID
1443
COS deny dat pvcy ftr act
Class of Service of the user does not allow activation of the data privacy feature.
UID
Call ID
1444
DS0 test call invalid
DS0 test call is valid only for incoming data trunk calls.
UID
Call ID
1445
Rmt emrg accs to attd dny
Emergency access call to attendant is not permitted from a remote user.
UID
Call ID
1446
Port ID/UID mapping fail
Facilities Access Test call. Trunk or Touch Tone Receiver (TTR) port id to User ID mapping failed.
UID
Call ID
1447
TTR port type query fail
Facilities Access Test call - Touch Tone Receiver (TTR) test. Communication Manager query for TTR port type fails.
UID
Call ID
1448
Tested not trunk or TTR
Facilities Access Test call - user type tested is neither a trunk or Touch Tone Receiver (TTR).
UID
Call ID
1449
Vis Imprd Svc incompatibl
Facilities Access Test call - this feature is not compatible with Visually Impaired Service.
UID
Call ID
1450
FAT call error
Facilities Access Test call. Possible causes:
  • Communication Manager error connecting to tone or maintenance timeslot
  • necessary number of digits not dialed for tone or timeslot call
  • on trunk or Touch Tone Receiver (TTR), call conversion of external ID to internal ID failed, or port id to User ID mapping failed.
UID
Call ID
1451
Connection to music error
Facilities Access Test call to a music port. Communication Manager error connecting to music.
UID
Call ID
1452
FAT non-ISDN COR rstrct
Facilities Access Test (FAT) call to a trunk. User is Class of Restriction (COR) restricted from making a FAT test of the non-ISDN trunk.
UID
Call ID
1453
FAT test RLT/DID illegal
Facilities Access Test (FAT) call to a trunk. FAT is not allowed for a Release Link Trunk (RLT) or Direct Inward Dialing (DID).
UID
Call ID
1454
Trk svc state change fail
Facilities Access Test call to a trunk. Failure moving trunk from out-of-service state to in-service. Might be a bad User ID.
UID
Call ID
1455
FarEnd TstLn nbr qry fail
Facilities Access Test call to a PRI trunk. Query for far end ISDN test line number failed (QTC_NUM).
UID
Call ID
1456
FarEnd TstLn nbr invalid
Facilities Access Test call to a PRI trunk. Invalid digit in far end test line number.
UID
Call ID
1457
FarEnd TstLn nbr invalid
Facilities Access Test call to a PRI trunk. Invalid digit in far end test line number.
UID
Call ID
1458
Wrg Bch svc/usg/mnt state
Facilities Access Test (FAT) call to a PRI trunk. Wrong B-Channel service, usage, or maintenance state to allow FAT test.
UID
Call ID
1459
Bad user Id
Facilities Access Test call to a trunk. Possible bad User ID.
UID
Call ID
1460
Trk grp qry/get TAC fail
Facilities Access Test call to a trunk. Failure of query to get trunk group User ID or failure to get trunk group’s “real” dial access code (DAC).
UID
Call ID
1461
User Cverage path missing
User activating Send All Calls does not have coverage path allowing Send All Calls. If user is an Expert Agent Selection (EAS) agent, neither the agent or station has a coverage path.
UID
Call ID
1462
Split group digits wrong
User activating/deactivating Position Busy. Wrong number of digits used to specify split group.
UID
Call ID
1463
Agent denied in split grp
Agent deactivating Position Busy, not allowed in split group.
UID
Call ID
1464
Agent not in aux work
Agent not in AUX_WORK activating Position Busy.
UID
Call ID
1465
Feature Invocation Failed
Send All Calls (SAC) or Position Busy feature activation/deactivation denied (for example, attendant is not allowed to activate/deactivate SAC).
UID
Call ID
1466
No call to xfr to AUDIX
Route transferred or call conferenced to AUDIX. There is no held call that would be transferred/conferenced in with AUDIX.
UID
Call ID
1467
No call to xfr to AUDIX
Route transferred or call conferenced to AUDIX, but the calling party was disconnected.
UID
Call ID
1468
Inelgbl invoker xfr AUDIX
Route transferred or conferenced call to AUDIX. Only the principal or covering user (or bridges of them) are allowed to invoke this feature.
UID
Call ID
1469
Invld remote ADX mach-nbr
Route remote transfer to AUDIX. Failure getting the remote principal’s AUDIX Machine number.
UID
Call ID
1470
No ADX mach-nbr/node-name
Route remote transfer to AUDIX. The remote principal’s AUDIX Machine number does not translate into an adjunct index.
UID
Call ID
1471
Invalid AUDIX mach-nbr
Route remote transfer to AUDIX. The remote principal’s AUDIX Machine number received is “0." Query for user’s serving AUDIX index fails.
UID
Call ID
1472
Invalid AUDIX mach-nbr
Route remote transfer to AUDIX. The remote principal’s AUDIX Machine number received is “0. Query for user’s serving AUDIX index returned “0. Query for the first AUDIX whose DCS link is up fails.
UID
Call ID
1476
Dat pvcy/rstrct ICOM call
User with data privacy or data restriction is trying to originate an ICOM call. This is not allowed.
UID
Call ID
1477
Invalid ICOM grp/dial cod
ICOM call handling. Invalid ICOM group or ICOM dial code of terminating station.
UID
Call ID
1478
Block iteratve Lst Nbr Dl
Last Number Dialed was accessed through an Abbreviated Dialing list. Do not allow it again.
UID
Call ID
1479
LND digits - DPM fail
User’s Last Number Dialed (LND) digits were not returned successfully by dial plan manager.
UID
Call ID
1480
LND digits - DPM fail
User’s Last Number Dialed (LND) digits were not returned successfully by dial plan manager. (software error)
UID
Call ID
1481
MASI setup not incmg ISDN
Multimedia Application Server Interface (MASI) path setup call - valid only for incoming ISDN calls.
1482
MCT on DCS trk disallowed
User activating Malicious Call Trace for a DCS trunk not allowed.
UID
Call ID
1483
MCT target type invalid
Malicious Call Trace target cannot be a group User ID. Must be a regular trunk port or PRI.
UID
Call ID
1484
MCT target not in a call
Malicious Call Trace target must actually be involved in a call.
UID
Call ID
1485
MCT call serv_d rtrv fail
Malicious Call Trace, cannot retrieve call record for the call traced.
UID
Call ID
1486
MCT trace resorce unavail
Malicious Call Trace activation by button cannot get trace resources.
UID
Call ID
1487
MCT start invld ctlr alrt
Malicious Call Trace. Invalid controller alerting return code.
UID
Call ID
1488
MCT deact dny by GRP_M/er
Malicious Call Trace deactivation (not via busyout) denied or error.
UID
Call ID
1489
MCT activator grp uid/uid
Malicious Call Trace activation failure getting individual User ID from activator group User ID.
UID
Call ID
1490
MCT activator COR rstrctd
Malicious Call Trace (MCT) activation. Activator’s Class of Restriction (COR) does not allow MCT feature access.
UID
Call ID
1491
Trk ext/int ID cnvsn fail
Malicious Call Trace request targeted to a trunk port ID. Failure converting the external ID (gateway #, Media Module, slot, circuit) into an internal ID (angel, circuit).
UID
Call ID
1492
MCT act on trk pt ID fail
Malicious Call Trace request targeted to a trunk port ID. Failure activating MCT for given trunk port ID.
UID
Call ID
1493
AD prg from non station
Abbreviated dialing programming is messaging the station server to enter a different mode and prepare for digit collection. Only simple users allowed. Wrong user type.
UID
Call ID
1494
Extension/passwd required
Coverage message retrieval. Remote access not allowed unless the user supplies the extension and password.
UID
Call ID
1495
Local only/annc dest/uid
Announcement record/playback session. Only local calls to the announcement are allowed. Call destination must be an announcement group. Must have a User ID slot for the announcement board.
UID
Call ID
1496
Annc ID needed/conn fail
Begin integrated announcement session. Integrated announcement not identified.
UID
Call ID
1497
Restricted by COS
User’s Class of Service does not permit one of:
  • Leave Word Calling-cancel
  • AP Demand Print
  • voice synthesis principal message retrieval
  • voice synthesis coverage message retrieval
  • integrated announcement session
UID
Call ID
1498
MM call software failure
MultiMedia Call Handling multimedia call activation from voice station. Notification of user manager failed.
UID
Call ID
1499
MM failure getting BCC
MultiMedia Call Handling multimedia call activation from voice station button. Failure getting bearer capability.
UID
Call ID
1500
Ext nbr or page typ invld
Failure getting Code Call paging ID corresponding to dialed extension. Invalid extension number or page type.
UID
Call ID
1501
Page call park failure
Drop paging equipment, start park timer, and park call permanently. There is no record of a call having been parked during a page.
UID
Call ID
1502
Drop software failure
Paging zone seizure denied. Invalid return code.
UID
Call ID
1503
Answer back merge failure
Answer parked call, give confirmation tone to parked party, merge 2 calls. Have no call record of party originating answer back.
UID
Call ID
1504
Answer back merge failure
Answer parked call, give confirmation tone to parked party, merge 2 calls. No call parked on this extension.
UID
Call ID
1505
Answer back merge failure
Answer parked call, give confirmation tone to parked party, merge 2 calls. Unknown return from query to retrieve Call ID of the parked call.
UID
Call ID
1506
Answer back merge failure
Answer parked call, give confirmation tone to parked party, merge 2 calls. Unknown return from query to unpark call if the last party drops.
UID
Call ID
1507
Answer back merge failure
Answer parked call, give confirmation tone to parked party, merge 2 calls. Accessing the call record of the parked call failed.
UID
Call ID
1508
Unparking vec ctrld call
Answer parked call, give confirmation tone to parked party, merge 2 calls. Deny the unpark (answer back) attempt if the parked call is under vector control.
UID
Call ID
1509
Answr back station dialed
Answer parked call, give confirmation tone to parked party, merge 2 calls. User ID of station dialed for answer back differs from the park user id in the call record.
UID
Call ID
1510
COR/COR user restricted
Answer parked call, give confirmation tone to parked party, merge 2 calls. COR-to-COR (Class of Restriction) between user where call is parked and users in answer back call record
UID
fail code(for example, DPXFR_DENY_9)
1511
Parked call already dropd
Answer parked call, give confirmation tone to parked party, merge 2 calls. The parked call was already dropped by the originator but the chimes haven’t finished yet.
UID
Call ID
1512
Too many parties to merge
Answer parked call, give confirmation tone to parked party, merge 2 calls. The merge is not possible because resources are not available.
UID
Call ID
1513
Park call on station only
Trying to park a call on a non-station type user. Must park on a user with a simple group type.
UID
Call ID
1514
No call to park
There is no conference pending. The caller to be parked must have dropped or been dropped.
UID
Call ID
1515
Park ftr serv_d failure
Failure encountered releasing the call record to the service dispatcher.
UID
Call ID
1516
Park ftr serv_d failure
Failure encountered retrieving the call record from the service dispatcher.
UID
Call ID
1517
Park ftr serv_d failure
Failure encountered retrieving the call record from the service dispatcher.
UID
Call ID
1518
Too many park conferees
Too many conferees in the call to allow parking.
UID
Call ID
1519
Vector active cant park
Vectoring is active on the held call. Cannot allow the held call to be parked.
UID
Call ID
1520
Park ftr serv_d failure
Failure encountered releasing the call record to the service dispatcher.
UID
Call ID
1521
Park ftr serv_d failure
Failure encountered retrieving the call record from the service dispatcher.
UID
Call ID
1522
TAAS from guest room
Pickup for Call Pickup or Trunk Answer Any Station (TAAS). Attendant backup alerting is active, maid status is dialed from guest room on station doing pickup. Might be maid is invoking TAAS from guest room.
UID
Call ID
1523
Not a pickup grp mbr
Pickup for Call Pickup or Trunk Answer Any Station (TAAS). Pickup initiator is not a member of a pickup group.
UID
Call ID
1524
Picked up call ID error
Pickup for Call Pickup or Trunk Answer Any Station (TAAS). Error encountered getting call ID of call to be picked up.
UID
Call ID
1525
Call pickup from adjnct
Pickup for Call Pickup or Trunk Answer Any Station (TAAS). Pickup of call originated by an adjunct is not allowed.
UID
Call ID
1526
Pickup of call wait call
Pickup for Call Pickup. Pickup of a call waiting call is not allowed.
UID
Call ID
1527
Pickup of converse call
Pickup for Call Pickup or Trunk Answer Any Station (TAAS). Trying to pickup a converse call, this is not allowed. Passing data efficiently to a party that has already cut through on the call cannot be handled.
UID
Call ID
1528
Pickup of self's call
Stations A and B are in same pickup group. Station A calls Station B, holds, and dials Feature Access Code for pickup. Disallow pickup of self-initiated call.
UID
Call ID
1529
Pickup COR/COR usr rstrct
Pickup for Call Pickup or Trunk Answer Any Station (TAAS). COR-to-COR (Class of Restriction) restriction between the initiator of pickup and user or users of the call picked up.
UID
fail code(for example, DPXFR_DENY_9)
1530
Priority call COS denied
Class of Service of the caller does not allow initiation of priority calling treatment of call.
UID
Call ID
1531
Priority call COS denied
Caller pushes the priority calling button after the call is dialed, but before it is answered. Class of Service of the caller does not allow initiation of priority calling treatment of call.
UID
Call ID
1532
Passwd storage exhausted
Dual Tone MultiFrequency (DTMF) password collection for audio add-on party in VSP-MCU passworded conference. No room to store conference password.
UID
Call ID
1533
Invalid TTR queueing type
Dual Tone MultiFrequency (DTMF) password collection for audio add-on party in VSP-MCU passworded conference. Touch Tone Receiver (TTR) queuing type in call record has invalid indication whether/where TTR queuing occurred.
UID
Call ID
1534
Software invalid stim
Performing the callback of a party after the call has been queued. Invalid Call Processing (CP) message processed and passed from a call supervisor.
UID
Call ID
1535
ACB held call dropped
Analog station flashooks and dials Automatic Callback (ACB) activation Feature Access Code. The call from which the user flashed is to be removed from hold and used to activate ACB. The call didn’t get held or it disappeared.
UID
Call ID
1536
GRP_M que service error
Automatic callback cannot be initiated.
UID
Call ID
1537
Callback type sftw error
Invalid callback type returned from query().
UID
Call ID
1538
Auto callback COS denied
User’s Class of Service does not allow activation of Automatic Callback feature.
UID
Call ID
1539
Callback type qry failed
Query for callback type failed.
UID
Call ID
1540
Callback type qry failed
Invalid callback type returned from query().
UID
Call ID
1541
Invalid call ID/conn fail
Switch has answered remote access call. Set up end-to-end signaling digit collection. Invalid Call ID or Touch Tone Receiver (TTR) connection failure.
UID
Call ID
1542
TTR queueing error
Switch answered a remote access call. Set up end-to-end signaling digit collection. Touch Tone Receiver (TTR) queueing erroneously occurred.
UID
Call ID
1543
Telcmt accss ext qry fail
Switch answered a remote access call and set up end-to-end signaling digit collection. Query failure for User ID of telecommuting access extension.
UID
Call ID
1544
Barrier/auth cod qry fail
Switch answered a remote access call and set up end-to-end signaling digit collection. Invalid response from query for whether barrier code and authorization code are needed.
UID
Call ID
1545
Acct code length qry fail
Query of Dial Plan Manager for SMDR account code length failed.
UID
Call ID
1546
Held call serv_d failure
Cannot retrieve the call record of the held call from the service dispatcher. Software error.
UID
Call ID
1547
Video conf deact flag err
T120 request for deactivation of video conference, but the call has no indication that a video conference exists.
UID
Call ID
1548
Dat drop not frm dat orig
T120 request for deactivation of video conference. It is only valid to drop data from the originator of data. The user who pressed the button is not the originator.
UID
Call ID
1549
T120 drop CM failure
Communication Manager failure on T120 drop request from valid user with T120 on. Possible failures:
  • Cannot locate service ID
  • Call does not have a conference associated with it
  • Wrong conference type
  • T120 was not activated
UID
Call ID
1550
T120 activate CM failure
Communication Manager failure on Feature Access Code dialed request for T120 activation. Possible causes:
  • Cannot locate service ID
  • Call does not have a conference associated with it
  • Wrong conference type
  • T120 already activated
  • Resources not available
UID
Call ID
1551
Invalid test tone specfd
Terminating trunk transmission test call. Invalid test tone specified for connection to the call.
UID
Call ID
1552
Whisp pg elgblity qry err
Query for whisper page eligibility encountered an error or the response was invalid.
UID
Call ID
1553
Whisp pg too many parties
Cannot find the call record slot with the user ID of the page originator.
UID
Call ID
1554
Whisp pg ansr merge fail
Switch of the Call ID of the paging party from the original call failed.
UID
Call ID
1555
Whisp pg too many parties
Merging the paging call with the paged call. Called party block has no slot available for the merged call.
UID
Call ID
1556
Annc/music connect fail
Wakeup announcement verification. Failure of Communication Manager to connect a wakeup announcement or music to the call.
UID
Call ID
1557
Wakeup annc vfy COS deny
Call originator does not have Class of Service permission to verify wakeup announcements.
UID
Call ID
1558
Maid status PMS msg fail
Sending the PMA maid service status message to the PMS failed.
UID
Call ID
1559
Maid status ext COS deny
Maid status Feature Access Code dialed from a room station that does not have Class of Service permission.
UID
Call ID
1560
Maid info digits qry fail
Query failed for number of maid information digits.
UID
Call ID
1561
Maid status PMS msg fail
PMA maid status update failed. Possible causes:
  • No record available
  • Invalid digits
  • Invalid user ID
UID
Call ID
1562
Maid status ext COS deny
Maid status Feature Access Code dialed from a designated station that does not have Class of Service permission.
UID
Call ID
1563
Maid status ftr ID invld
Processed the dialed maid status code, but call record feature ID is invalid for either maid status dialed from a guest room or from a designated station.
UID
Call ID
1564
PMS rejects hskp status
Property Management System rejected the housekeeping status message.
UID
Call ID
1565
PMS hskp response invalid
Property Management System response to housekeeping status is invalid.
UID
Call ID
1566
Guest rm station COS deny
Routing call to Property Management System to log or obtain guest room status. The User ID of the station entered by the user is not Class of Service identified as a guest room station.
UID
Call ID
1567
Maid info digits qry fail
Routing call to Property Management System to log or obtain guest room status. Query for number of maid information digits failed.
UID
Call ID
1568
Maid status PMS msg fail
Routing call to Property Management System (PMS) to log or obtain guest room status. Send of a PMA maid status update message to the PMS failed.
UID
Call ID
1569
Voice msg type call_r flg
Digit timeout waiting for entry of Do Not Disturb turn-off time or entry of Automatic Wakeup time. The call record does not have this flagged as a Voice message type call.
UID
Call ID
TTR insertion failed
Processing incoming digits for ISDN call. Insertion of Touch Tone Receiver (TTR) to collect in-band digits failed.
UID
Call ID
1572
Call hndlng/usg alloc err
Processing incoming digits for ISDN call. Error during Incoming Call Handling Treatment or Usage allocation Check.
UID
Call ID
Principal is not ISDN
Get called digits, calling number and name, etc., and send ISDN SETUP message to the far end. The principal is not ISDN.
UID
Call ID
1574
SETUP msg IEs not created
Get called digits, calling number and name, etc., and send ISDN SETUP message to the far end. IEs necessary for SETUP not created.
UID
Call ID
1575
SETUP msg send failed
Get called digits, calling number and name, etc., and send ISDN SETUP message to the far end. The “send” failed.
UID
Call ID
1576
ISDN routing failure
Get called digits, calling number and name, etc., and send ISDN SETUP message to the far end. Routing failure.
UID
Call ID
1577
ISDN SETUP msg failure
Failure in sending the ISDN SETUP message.
UID
Call ID
1578
Inc tst call 2many partys
Incoming test call for talk/listen on same timeslot. Failure to find an available call party slot.
UID
Call ID
1579
Inc tst call wrg usr type
Incoming test call for talk/listen on same timeslot. This type of test call is not permitted to access the user type.
UID
Call ID
1580
Must be ISDN trunk group
Check for usage allocation restrictions on incoming overlap receiving calls. Possible causes:
  • not ISDN trunk group
  • insane index into the call by call data table
  • failure from group manager
  • Unexpected error)
UID
Call ID
1581
Passwd digits err/timeout
MCU audio add-on password supervision. Possible causes:
  • digit timeout before collecting all the digits
  • an invalid digit
  • a set of digits that does not match the conference password
UID
Call ID
1582
Spvsr state/feat_id wrong
Generating intercept tone. Possible causes:
  • wrong supervisory state
  • wrong feature ID in call record
UID
Call ID
1583
Spvsr state/feat_id wrong
Generating intercept tone. Possible causes:
  • wrong supervisory state
  • wrong feature ID in call record
UID
Call ID
1584
Software invalid stim
Software error. Invalid Call Processing stimulus received while in supervision state that handles Terminal Translation Initiation (TTI) digit collection during dialing of the TTI security code and extension.
UID
Call ID
1585
Abbrv Dial invalid digit
Invalid digit detected while processing abbreviated dialing.
UID
Call ID
1586
Abbrev dial prg rejected
Rejection of abbreviated dialing programming from station server.
UID
Call ID
1587
Agent extension invalid
Add/Remove Agent Skills. Feature Access Code was dialed by a user with console permissions, but the agent-loginID extension entered is not a valid Expert Agent Selection (EAS) AGENT extension.
UID
Call ID
1588
Skill grp nbr illegal
Add/Remove Agent Skills feature has been invoked and the Skill number has been collected. It does not represent a legal skill group number.
UID
Call ID
1589
Skill number invalid
Add/Remove Agent Skills feature has been invoked and the Skill number is not valid.
UID
Call ID
1590
System or software error
Add/Remove Agent Skills feature has been invoked. System or software error.
UID
Call ID
1591
Digit collection error
Add/Remove Agent Skills feature has been invoked. Error in digit collection.
UID
Call ID
1592
Routing not to a station
QSIG Call Completion ringout call from remote originating party. Routing erroneously to a local facility that is not an simple station.
UID
Call ID
1593
Digit tmo/invld rsn code
Interdigit timeout or invalid reason code entered during Expert Agent Selection (EAS) aux work and logout reason code digit collection is in progress.
UID
Call ID
1594
Software invalid stim
Code Call paging seizure supervision received a Call Processing (CP) stimulus from one of a large list of incompatible feature CP stimuli.
UID
Call ID
1595
Cfwd tenant parttn rstrct
Attendant-activation of call forwarding, and extended administration of call forwarding. Error or access denial resulted from TENANT_CHECK whether originator’s partition is restricted from accessing partition of extension administered for call forwarding.
UID
Call ID
1596
Attd must enter station
Attendant-activation of call forwarding, and extended administration of call forwarding. The extension administered is not a simple station user.
UID
Call ID
1597
Attd cant fwd attd calls
Attendant-activation of call forwarding, and extended administration of call forwarding. Attendant is not allowed to forward its own calls.
UID
Call ID
1598
Feature ID invalid
Attendant-activation of call forwarding, and extended administration of call forwarding. The feature ID in the call record is wrong for the Call Processing (CP) stimulus processed by this supervisor.
UID
Call ID
1599
Change cvg COR restricted
Attendant-activation of call forwarding, and extended administration of call forwarding. Change coverage Feature Access Code was dialed. Class of Restriction (COR) of dialed extension does not permit change coverage.
UID
Call ID
1600
Software error
Attendant-activation of call forwarding, and extended administration of call forwarding. Update in station server to administer the new active coverage option failed.
UID
Call ID
1601
Software invalid stim
Attendant-activation of call forwarding, and extended administration of call forwarding. Invalid Call Processing (CP) stimulus type sent to this supervisor.
UID
Call ID
1602
Cfwd act to paging grp NA
Call forwarding supervision. Activating call forwarding to a paging group is not allowed.
UID
Call ID
1603
Cfwd offnet COS restrcted
Call forwarding supervision. Activating call forwarding off-net is not allowed for this user. check the Class of Service permissions.
UID
Call ID
1604
Cfwd offnet COS restrcted
Call forwarding supervision. Activating call forwarding off-net via AAR/ARS is not allowed for this user. Check the Class of Service permissions.
UID
Call ID
1605
Cfwd to self denied
Call forwarding supervision. Call forwarding to self is prevented.
UID
Call ID or temporary failure unique number
1606
Software error
Call forwarding supervision. Invalid feedback message type received.
UID
Call ID
1607
Software invalid stim
Call forwarding supervision. invalid Call Processing (CP) stimulus type sent to this supervisor.
UID
Message Type
1608
Routing not to data user
The “routed to” party is not a Data User.
UID
Call ID
1609
Local rtg must be to sta
QSIG Call Completion ringout call from the remote originating party. Routing locally, but not to a station. This is not allowed.
UID
Call ID
1610
Party count not = 1
Prepare to collect deluxe paging & park extension. Invalid paging message type.
UID
Call ID
1611
Not MM station/chnl busy
Attempt to send the MultiMedia Call Handling Basic mode activation message fails. Possible causes:
  • station not part of Multi-media
  • data user busy on at least one channel.
UID
Call ID
1612
Svc link creation failure
Attempt to send the MultiMedia Call Handling Enhanced mode deactivation message fails. Might be the creation of a service link failed.
UID
Call ID
1613
BCC query failed
MultiMedia Call Handling multinumber type call. Query for bearer capability failed.
UID
Call ID
1614
Ctrl rstrct/DND fail
Controlled restriction activation/deactivation with possible interaction with do-not-disturb. Possible causes:
  • originator’s User ID not found
  • invalid feature ID
  • if an attendant group, controlled restriction activation is not allowed
UID
Call ID
1615
Rstrct typ/featid/usr id
Initial processing supervision for controlled restriction. Possible causes:
  • originator’s User ID not found
  • restriction digit does not identify with outward, total, termination or station-to-station type restriction
  • feature ID is not one of:
    • activate user control restriction
    • deactivate user control restriction
    • activate group control restriction
    • deactivate group control restriction
UID
Call ID
1616
Ctrl rstrct featid bad
Initial processing supervision for controlled restriction. Feature ID is not one of:
  • activate user control restriction
  • deactivate user control restriction
  • activate group control restriction
  • deactivate group control restriction
UID
Call ID
1617
Dialing tmo/invalid digit
Supervisor for Logical Agents is logging in by dialing LoginID digits. Dialing timeout occurs or an invalid digit is dialed.
UID
Call ID
1618
Paging timeout
Loudspeaker paging seizure supervision. Might be a paging timeout.
UID
Call ID
1619
LWC access cod dgt invld
Supervision for Leave Word Calling access code processing. Invalid digit dialed.
UID
Call ID
1620
LWC access code rejected
Supervision for Leave Word Calling access code processing. Access code rejected.
UID
Call ID
1621
Software invalid stim
Invalid Call Processing message sent to Malicious Call Trace supervisor.
UID
Call ID
1622
BCC selection digit invld
Supervision for multimedia parameter selection. Invalid digit dialed for selecting bearer capability for call.
UID
Call ID
1623
MM parm select failure
Supervision for multimedia parameter selection. failure.
UID
Call ID
1624
Backward tone absent tmo
Trunk outpulsing supervision. Outgoing backward tone absent. Timeout on MultiFrequency Compelled digit sending.
UID
Call ID
1625
7 min tmo - no tone rcvd
Trunk outpulsing supervision. No tone has been detected within 7 minutes after dialing Trunk Access Code of a Cut Through Central Office (CO) or Foreign Exchange (FX) trunk.
UID
Call ID
1626
MFC trk seize failure
Trunk seizure supervision on outgoing trunks. MultiFrequency Compelled trunk seizure failure.
UID
Call ID
1627
Out trk seize dgt invld
Trunk seizure supervision on outgoing trunks.
UID
Call ID
1628
7 min tmo - no tone rcvd
Trunk seizure supervision on outgoing trunks. No tone has been detected within 7 minutes after dialing Trunk Access Code of a Cut Through Central Office (CO) or Foreign Exchange (FX) trunk.
UID
Call ID
1629
7 min tmo - no tone rcvd
Supervision when there is a tone detector on the call. A wait timer has been set for a VOICE user, or a data call over a trunk is waiting for a Stall Answer feedback to DEXT. No tone has been detected within 7 minutes after dialing the Trunk Access Code of a Cut Through Central Office (CO) or Foreign Exchange (FX) trunk.
UID
Call ID
1630
Onhk que spvsn invld dg
Queued call or anticipated manually queued call has an invalid digit.
UID
Call ID
1631
Rmt ACB ftr act timeout
Queued call or anticipated manually queued call sees timeout waiting for remote drop by activator of Automatic Call Back feature.
UID
Call ID
1632
PASTE enbl/rstrct/usrtyp
Possible causes:
  • PC Application Software Exchange (PASTE) not enabled
  • attendant use of PASTE is not allowed.
  • station Class of Restriction (COR) does not allow PASTE
  • totally restricted station cannot use PASTE
  • station has no display
  • bridge appearance cannot use PASTE
  • agent not in AUX cannot use PASTE
  • COR restricted for PASTE
UID
Call ID or NULL
1633
Digit tmo/list nbr invld
Inter-digit timeout or invalid list number entered during PC Application Software Exchange (PASTE) display list number collection.
UID
Call ID
1634
Software invalid stim
Supervision after position busy (de)activation dial access code has been recognized. Collecting more digits. Invalid Call Processing (CP) stimulus type sent to this supervisor.
UID
Call ID
1635
Extension type qry fail
Refresh Terminal Parameters supervision. The query to get the extension type failed.
UID
Call ID
1636
Not a downloadable set
Refresh Terminal Parameters supervision. Port type is not a valid downloadable station port type. Only 8400/6400/4600/603 type stations and the 302 type attendant consoles are allowed.
UID
Call ID
1637
Wrt prot/maxd/annc bd
Supervision for announcement record/playback session processing. Possible causes:
  • announcement is write/delete protected
  • invalid feature type or not the same Call ID that is in the session
  • Communication Manager port connection failure
  • invalid Call ID root
  • Communication Manager port disconnect failure
  • Communication Manager port listen failure
  • no announcement board
  • maximum number of announcements already recorded
UID
Call ID
1638
Record playback reject
Supervision for announcement record/playback session processing. Call processing reject stimulus received from somewhere.
UID
Call ID
1639
Permanent seizure
Standard action stimulus processing. Non-Direct Inward Dialing trunk origination. Digit timeout with no digits dialed. The permanent incoming seizure treatment is to give intercept.
UID
Call ID
1640
Permanent seizure
Standard action stimulus processing. Italian external tie (TGU) call. Digit timeout with no digits dialed. The permanent incoming seizure treatment is to give intercept.
UID
Call ID
1641
Permanent seizure
Standard action stimulus processing. Trunk group type other than: DID, internal TIE, external TIE, tandem TIE, ACCESS, internal APLT, external APLT, ISDN PRI, or DIOD. Digit timeout with no digits dialed. The permanent incoming seizure treatment is to give intercept.
UID
Call ID
1642
Ofhk alrt tmo intvl admin
Standard action stimulus processing. Station, attendant or analog adjunct data extension originator. Off-hook alert feature activation. No off-hook alert timeout interval administered.
UID
Call ID
1643
Off-hook dialing time out
Standard action stimulus processing. originator group type not trunk, DEXT, SMPL(station), or attendant. DEXT, SMPL, attendant does not Class of Service allow off-hook alert, processing a digit timeout for Line Intercept Tone timer.
UID
Call ID
1644
Orig block/invalid digits
Standard action stimulus processing. Originator group type not trunk, DEXT, SMPL(station), or attendant. DEXT, SMPL, ATTD does not Class of Service allow off-hook alert and NOT processing a digit timeout for Line Intercept Tone timer.
UID
Call ID or Message Type|root Call ID
1645
Talk state MFC trk fail
MultiFrequency Compelled trunk failure after the call is in the talking state. (called number intercept for MFC call).
UID
Call ID
1646
No act call_ap/sftw err
One-button transfer to data feature activation failed. Possible causes:
  • No active call appearance
  • Call ID is not on the active call appearance
  • Button is not a data extension button
UID
Call ID
1647
Telcomtr diald illegl FAC
Supervisor for telecommuting access. Telecommuting extension was accessed, then a Feature Access Code was dialed that is not allowed to telecommute.
UID
Call ID
1648
Ctrl rstrct VDN extension
Supervision for controlled restriction of user. Control Restriction Activation/Deactivation for a Vector Directory Number extension is not allowed.
UID
Call ID
1649
Ctrl rstrct locl ext only
Supervision for controlled restriction of user. Control Restriction Activation/ Deactivation must be on an extension that is local to the switch.
UID
Call ID
1650
Rstrct typ/featid/COR/sta
Supervision for controlled restriction of user. Possible causes:
  • Originator’s User ID not found
  • Restriction digit does not identify with outward, total, termination or station-to-station type restriction
  • Feature ID is not one of:
    • activate user control restriction
    • deactivate user control restriction
    • activate group control restriction
    • deactivate group control restriction
  • Class of Restriction (COR) restricted
  • Controlled restriction not allowed on trunk or attendant group type.
UID
Call ID
1651
TTI merge/unmerge fail
Station server cannot perform Terminal Translation Initiation (TTI) merge/unmerge.
UID
Call ID
1652
LWC access cod dgt invld
Voice synthesis Leave Word Calling access code digit processing saw an invalid digit. The request was rejected.
UID
Call ID
1653
TTI - attd not allowed
Terminal Translation Initiation (TTI) unmerge operation is not allowed from attendants.
UID
Call ID
1654
TTI - attd not allowed
Personal Station Access (PSA) associate operation cannot be originated by attendant.
UID
Call ID
1655
TTI - BRI not allowed
Personal Station Access (PSA) associate operation cannot be originated by BRI station.
UID
Call ID
1656
Other calls active/COS
Personal Station Access (PSA) associate operation. If not on a Terminal Translation Initiation (TTI) port, check the Class of Service. Also check for other calls active on the station.
UID
Call ID
1657
TTI - attd not allowed
Personal Station Access (PSA) disassociate operation cannot be originated by attendant.
UID
Call ID
1658
TTI - BRI not allowed
Personal Station Access (PSA) disassociate operation. Cannot PSA disassociate a BRI station.
UID
Call ID
1659
TTI - COS restricted
Class of Service does not allow Personal Station Access (PSA) disassociate operation.
UID
Call ID
1660
TTI - BRI not allowed
Personal Station Access (PSA) associate operation. Cannot PSA associate a BRI station.
UID
Call ID
1661
TTI - COS restricted
Class of Service of the extension to be associated does not have Personal Station Access (PSA) capability.
UID
Call ID
1662
Crossing tenant partition
Personal Station Access (PSA) associate operation cannot cross tenant partitions.
UID
Call ID
1663
Invalid user ID/sftw err
Personal Station Access (PSA) associate operation. There is no extension associated with user ID. Invalid User ID or software error.
UID
Call ID
1664
Getting user ID failed
Failure getting the User ID for the extension dialed in an association/dissociation step.
UID
Call ID or digits (extension)
1665
Data mod usr id qry fail
Data Terminal Translation Initiation (TTI) call. The query for the real User ID of data module in data extension group failed.
UID
Call ID or number of digits
1666
Originator ext not dialed
Unmerge sequence initiated. The extension dialed must be the same as the originator’s.
UID
Call ID
1667
Non trunk intercept
Proper intercept treatment for non DID/TIE/ISDN trunk groups, or non-trunk originators.
UID
Call ID
1668
Trk needs disc supervisn
Activate service observing feature. Service observing cannot be activated by a trunk without disconnect supervision.
UID
Call ID
1669
Svc obsrv from attd NA
Activate service observing feature. Service observing cannot be activated by an attendant.
UID
Call ID
1670
Svc obsrv from brdg NA
Activate service observing feature.Service observing cannot be activated from a bridged appearance.
UID
Call ID
1671
Svc obsrvg svc obsrvd NA
Activate service observing feature.Service observing cannot be activated by a user that is already a service observer or is service observed.
UID
Call ID
1672
Svc obsrvr/obsrvd COR dny
Activate service observing feature. Activating user’s Class of Restriction (COR) does not allow it to be a service observer of intended observed.
UID
Call ID
1673
Svc obsrvr COR rstrct
Activate service observing feature. Activator’s Class of Restriction (COR) check failed.
UID
Call ID
1674
Svc obsrvr/obsrvd COR dny
Activate service observing feature. Activating user’s Class of Restriction (COR) does not allow it to be a service observer of intended observed.
UID
Call ID
1675
Svc obsrvr vecstep/extdgt
Activate service observing feature. Initiated from a vector step and only the Feature Access Code of service observing is in the vector step. End-to-end signaling digit collection of extension to be observed failed.
UID
Call ID
1676
Svc obsrv not on ext/VDN
Validation of service observed extension. Service observing is allowed only on a simple User ID or a Vector Directory Number.
UID
Call ID
1677
Svc obsrv cust opt qry
Validation of service observed extension. Query for service observing customer-options failed.
UID
Call ID
1678
Need VDN obsrvg option
Validation of service observed extension. Vector Directory Number observing is not enabled.
UID
Call ID or UID
1679
Svc obsrvee data rstrctd
Validation of service observed extension. Observee is data restricted.
UID
Call ID
1680
Communication Manager Release 4.0 and later
Conf/xfer DPT sig incompl
Cannot conference/transfer DPT call until DMTF signaling is complete.
UID
Call ID
1681
Svc obsrvee COR rstricted
Validation of service observed extension. Class of Restriction (COR) of observee restricts observation.
UID
Call ID
1682
Svc obsrvd COR chk fail
Validation of service observed extension. Class of Restriction (COR) check failure.
UID
Call ID
1683
Svc obsrvr/obsrvd COR dny
Validation of service observed extension. Observer/observee Class of Restrictions do not allow observer to observe observee.
UID
Call ID
1684
Svc obsrvg/obsrvg race
Validation of service observed extension. The observee is already in the process of activating service observing for another party.
UID
Call ID or UID being observed
1685
Svc obsrv ftr act failure
Validation of service observed extension. Feature activation of selected “listen only” or “listen/talk” service observing failed.
UID
Call ID or UID being observed
1686
Svc obsrv VDN SO wait flg
Supervision after confirmation tone to a service observer. Failure to set Vector Directory Number (VDN) Service Observing wait flag in the VDN’s VDN information block.
UID
Call ID
1687
Obsrvr conf_state unclear
Supervision after confirmation tone to a service observer. Confirmation tone is complete for an observer. Make observer eligible to be taken off the wait list for the Vector Directory Number. Failure to clear the “conf_state” for the observer.
UID
Call ID
1688
Svc obsrvg/obsrvg race
Supervision after confirmation tone to a service observer. Bridging observer onto the agent encountered race condition, observee is already in the process of activating service observing for another party.
UID
Call ID
1689
Svc obsrv ftr act fail
Supervision after confirmation tone to a service observer. Failure activating service observing for observee.
UID
Call ID
1690
Software invalid stim
Supervision after confirmation tone to a service observer. Invalid Call Processing (CP) stimulus received by this supervisor.
UID
Call ID
1691
Term restriction chk fail
Processing incoming Call Forwarding. All Distributed Communication System (DCS) message. Other switch had problem processing call forwarding activation message. Termination restriction check failed or cannot convert designated extension to a user ID.
UID
Call ID
1692
LWCpmsn/UDPext/dpst admin
Leave Word Calling (LWC) operations generate a confirm and drop event (INT_DRP). Possible causes:
  • attendant cannot leave DCS messages
  • activator of lwc store does not have lwc permission
  • activator is not a udp ext
  • no remote users involved
  • LWC store operation remote to local- Voice Mail Applications Support is disabled
  • called party not administered to receive LWC messages
  • no called party message header
  • no LWC depository administered
  • error in sending AUDIX STORE message info (from remote user) to AAP
UID
Call ID
1693
Out trk DID orig/sftw err
Italian Direct Inward Dial (DID) trunk group drop treatment. Possible causes:
  • DID origination on outgoing trunk
  • Software error
UID
Call ID
1694
Sta intrcpt tone fwd disc
Station Intercept Tone Forward Disconnect.
UID
Call ID
1695
Bsy vfy sta/trk/hnt grp
Cannot busy verify attendants. Only allowed to busy verify simple stations, trunks, or hunt groups.
UID
Call ID
1696
Bsy vfy trk grp no mbr
Busy verify of trunk failure. Possible causes:
  • No trunk in the group
  • Trunk group member not found
UID
Call ID
1697
Bsy vfy access endpt trk
Busy verification not supported for access endpoint trunk type.
UID
Call ID
1698
Bsy vfy hnt grp no mbr
Busy verify of hunt group failure. The hunt group is empty.
UID
Call ID
1699
LWC msg stor fail (conf)
Leave Word Calling message cannot be stored when there is a conference call.
UID
Call ID
1700
LWC msg - no destination
No destination determined for Leave Word Calling message store.
UID
Call ID
1701
Whisp pg not to station
Whisper page allowed only to simple station group type of user.
UID
Call ID
1702
Whisp pg query fail
Invalid digit or number.
UID
Call ID
1703
Whisp pg query fail
Whisper paging. Query not supported for access endpoints.
UID
Call ID
1704
Whisp pg usr not allowed
Whisper paging. User is not allowed to make whisper pages.
UID
Call ID
1705
Whisp pg query fail
Whisper paging. No resource available.
UID
Call ID
1706
Wake up typ/voice actvat
VIP and DAILY type wakeup cannot be modified or deleted via voice-activated process.
UID
Call ID
1707
No attd to rcv wakeup
Voice synthesizer is not available. Routing automatic wakeup call to attendant, but no attendant. (TN725).
UID
Call ID
1708
No attd to rcv wakeup
Voice synthesizer not available. Routing automatic wakeup call to attendant, but no attendant. (TN725).
UID
Call ID
1709
Bsy vfy term is PCOL
Busy verify is denied, the principal terminator is Personal Central Office Line (PCOL).
UID
Call ID
1710
Bsy vfy is term rstrctd
Busy verify is termination restricted.
UID
Call ID
1711
Bsy vfy dgt invalid/tmo
While collecting digits for busy verification, supervisor got an indication of invalid digit or digit timeout.
UID
Call ID
1712
Ofhk alrt tmo intvl admin
Standard action stimulus processing. Station, attendant, or analog adjunct data extension originated off-hook alert feature activation, but no off-hook alert timeout interval is administered.
UID
Call ID
1713
Bsy vfy dgt invalid/tmo
While collecting trunk member number digits for busy verification, supervisor got an indication of invalid digit or digit timeout.
UID
Call ID
1714
Whisp pg term is PCOL
Whisper page feature activated, principal terminator is Personal Central Office Line (PCOL).
UID
Call ID
1715
Whisp pg is term rstrctd
Whisper page feature activated, whisper page is termination restricted.
UID
Call ID
1716
Software invalid stim
Whisper page feature activated, whisper page supervisor saw an invalid Call Processing (CP) stimulus while collecting station digits.
UID
Call ID
1717
Self Sta Display denial
Self Station Display feature cannot be activated from a bridged appearance or station does not have a display.
UID
Call ID
1718
Grp call pkup not enabled
Group Call pickup is not enabled.
Return
code (0)
Call ID
1719
Invalid dgts collected
Invalid digits were collected.
Digit
Call ID
1720
QSIG VM-no simple uid
Cannot obtain simple user User ID for an SS-B ISDN trunk.
UID
Call ID
1721
QSIG VM-no remote user id
Received a Voice mail Number MSI but did not receive an original diverting number.
UID
Call ID
1722
QSIG VM-prin not smpl uid
The local principal User ID is not a simple user User ID.
UID
Call ID
1723
QSIG VM-no voicemail nbr
The number of the voice mail adjunct is not known, the call cannot transfer to the adjunct.
UID
Call ID
1724
Annc Record Session Fail
Announcement record session was denied by the board.
UID
board’s reason for denial.
1725
QSIG VM-hunt not in cvg p
Principal does not have a QSIG MWI (Message Waiting Indicator) hunt group in its coverage path.
UID
Call ID
1726
Cant get Smpl Attd-uid
Cannot get simple attendant User ID.
UID
Call ID
1727
cannot use PASTE
Station restriction is total, cannot use PC Application Software Exchange (PASTE).
UID
Call ID
1728
Deny PE originated calls
PE already active on call.
UID
Call ID
1729
Direct Agent call failed
Direct Agent Call failed.
UID
Call ID
1730
Trk-grp uid retrieve fail
Call failed to retrieve Release Link Trunk (RLT) trunk group User ID for Centralized Attendant Service (CAS).
UID
Call ID
1731
I/C call on O/G Trunk
Incoming call on outgoing trunk.
UID
Call ID
1732
Caller COR Restricted
Caller Class of Restriction (COR) restricted access.
UID
UID or Call ID or Station lock COR/Station COR denial reason or Failure code
1733
Conference 2 Attendants
Cannot conference 2 attendants.
UID
Call ID
1734
Max Pub Net Trks on conf
Maximum number of Public Network Trunks on conference.
UID
Call ID
1735
Max conf parties w/PNTrks
Maximum number of conference parties with Public Network Trunks.
UID
Call ID
1736
Max conf parties wo/PNTrk
Maximum number of conference parties without Public Network Trunks.
UID
Call ID
1737
Max conf/xfer parties
Maximum number of conference or transfer parties.
UID
Call ID
1738
Conf/xfer unstable calls
Cannot conference or transfer unstable calls.
UID
Call ID
1739
Div Reroute/Path Replace
Cannot transfer Diversion Rerouting or Path Replacement call.
UID
Call ID
1740
No Disconnect Supervision
Cannot transfer, no disconnect control party.
UID
Call ID
1741
Transfer trunk to trunk
Cannot transfer trunk to trunk.
UID
Call ID
1742
Conf/xfer Whisper Page
Cannot conference or transfer whisper page.
UID
Call ID
1743
cnf/xfr Emergency/Wakeup
Cannot conference or transfer emergency or wakeup call.
UID
Call ID
1744
Conf/xfer a tone
Cannot conference or transfer tone.
UID
Call ID
1745
Conf/xfer Announcements
Cannot conference or transfer with multiple announcements.
UID
Call ID
1746
Conf/xfer a Vector call
Cannot conference or transfer vector call.
UID
or Call ID
Failure reason code|Call ID or Call ID
1747
Cnf/xfr Service Observers
Cannot conference or transfer more than the maximum number of service observers.
UID
Call ID
1748
Conf/xfer a Page call
Cannot conference or transfer group or loudspeaker page call.
UID
Call ID
1749
No Disconnect Supervision
Cannot route call, no disconnect control party.
UID
Call ID
1750
FRL too low to route call
Cannot route the call, Facility Restriction Level is too low.
UID
UID
1751
No AAR/ARS route pat/pref
No route pattern or preference translated.
UID
Digits
1752
Conf with no ISDN connect
Conference when ISDN connect message has not been sent due to SA8434. The conference has been denied.
UID
Call ID
1753
Caller cvgpt COR restrict
Remote/caller cannot terminate to coverage point due to Class of Restriction (COR) setting.
UID
Failure return code indicating Dial Plan Manager COR restriction
1754
Caller cvgpt COR restrict
Remote/caller cannot terminate to coverage point due to Class of Restriction (COR) setting.
UID
Failure return code indicating Dial Plan Manager COR restriction
1755
Caller cvgpt COR restrict
Remote caller cannot terminate to coverage point due to Class of Restriction (COR) setting.
UID
Failure return code indicating Dial Plan Manager COR restriction
1756
Caller fwdto COR restrict
Remote/caller cannot terminate forwarded to party, Class of Restriction (COR) setting.
UID
Failure return code indicating Dial Plan Manager COR restriction
1757
Attd release COR restrict
Attendant cannot release call, Class of Restriction (COR) setting.
UID
Failure return code indicating Dial Plan Manager COR restriction
1758
Attd release link failure
Attendant cannot release call, link restriction.
UID
Call ID
1759
Attd hold COR restrict
Attendant cannot release call, Class of Restriction (COR) setting.
UID
Failure return code indicating Dial Plan Manager COR restriction
1760
Conference COR restrict
Controller cannot conference call, Class of Restriction (COR) setting.
UID
Fail code
1761
Transfer COR restrict
Controller cannot transfer call, Class of Restriction (COR) setting.
UID
Failure return code indicating Dial Plan Manager COR restriction
1762
Transfer no pooled modem
Controller cannot transfer call, no pooled modem.
UID
Call ID
1763
Cnf/xfr Intercept Anncmt
Attempt to transfer/conference an intercept announcement.
UID
Call ID
1764
Btn Ring Control timeout
Button ring control activated via Feature Access Code and time out has occurred. SA8428.
UID
Call ID
1765
Invalid button pushed
Invalid button pushed in button ring control mode. SA8428.
UID
Call ID
1766
Remote Logout Agent fail
Indeterminate failure. The agent is busy/on hold on an ACD call, or not logged in, or AAS, corruption, non-ACD split/skill.
UID
Call ID
1767
Rmt Logout COR restricted
Invalid COR permissions
UID
Call ID
1768
Rmt Logout COS restricted
Invalid COS permissions
UID
Call ID
1769
Rmt Logout invalid input
Only allow logout for simple extensions, stations/attd. EAS agent may not be logged on.
UID
Call ID
1770
Rmt Logout tenant number
Supervisor and agent are not in the same tenant partition.
UID
Call ID
1771
Rmt Logout cant do self
Attempting to perform a self-remote logout.
UID
Call ID
1772
PSA on Virt EXT disallow
Personal Station Access (PSA) associate/disassociate not allowed for virtual extension.
UID
Call ID
1773
Cnf/xfr Atd Intcpt Ann
Attempt to transfer an intercept announcement at the attendant.
UID
Call ID
1774
Stn Lock act/deact failed
Station lock activation or deactivation failed.
UID
Call ID
1775
No adm for SBS extensions
Separation of Bearer and Signaling (SBS) call tried to allocate an SBS extension, but none was administered.
UID
Call ID
1776
Can't send SBS # to orig
Separation of Bearer and Signaling (SBS) call tried to send back an INFO message with the SBS complete public number, but the INFO cannot be sent. Check proper administration of isdn-pub-unk form.
UID
UID of SBS Extension
1777
Calling Pty COR chk fail
Error occurred when retrieving Class of Restriction (COR) of calling party.
UID
Call ID
1778
Orig COR/Auth COR dny
Calling party Class of Restriction (COR) not allowed to use mapped COR from authorization code entry.
UID
Call ID
1779
FIPN RO when call on hold
SA8506: Fujitsu Intelligent Priva Network (FIPN -a Fujitsu ISDN Protocol spec) route optimization denial. There is call on hold.
UID
Call ID
1780
AAR/ARS fac not administered
ARS/ARR Feature Access Code is not administered.
UID
Call ID
Note:
Error codes 1781 through 1791 apply to Feature Access Code invocations that are designed to operate on contact closure relays on a G350 Branch Gateway. These error codes apply only to Linux-based servers.
1781
Error codes 1781 through 1791 apply to Feature Access Code invocations that are designed to operate on contact closure relays on a G350 Branch Gateway. These error codes apply only to Linux-based servers.
CC: Improper COS
Contact closure related operation on a G350 MG is denied because user doesn’t have contact closure COD and does not have console permissions.
UID
COS
1782 1
CC: Invalid digits
Invalid digits (* or a symbol for a digit, etc.) entered for contact-closure related operation on a G350 Branch Gateway.
UID
Digit
1783 1
CC: MG# out of range
Gateway number is out-of-range.
UID
Gateway Number
1784 1
CC: software error
Possible memory corruption, possible bad number, or message not sent. Internal software error.
UID
ID where error occurred
1785 1
CC: Invalid closure#
Contact closure related operation had bad closure number entered by user.
UID
CC number
1786 1
CC: MG not administered
Contact closure related operation had unadministered gateway number entered by user.
UID
Gateway Number
1787 1
CC: MG not registered
An unregistered gateway was selected for a contact relay related operation on a G350 Branch Gateway.
UID
Gateway Number
1788 1
CC: MG in link recovery
The G350 Branch Gateway selected for a contact relay related operation was in link recovery mode.
UID
Gateway Number
1789 1
Communication Manager Release 2.2 and earlier
CC: MG not a G350 gateway
The gateway selected for a contact relay related operation is not a G350.
UID
Gateway Number
1789 1
Communication Manager Release 3.0 and later
CC: No CC on this MG type
The gateway selected for a contact relay- related operation does not have a contact relay.
UID
Gateway Number
1790 1
CC: Invalid button push
An invalid feature button was pushed after invoking contact closure feature.
UID
Message Type
1791 1
CC: Trunk usr not allowed
Trunk access is not allowed for contact closure feature.
UID
Call ID
1792
MI Chg Fail: Agt Burnout
Deny change to manual-in mode because the agent is in burnout state.
UID
Call ID
1793
AI Chg Fail: Agt Burnout
Deny change to auto-in mode because the agent is in burnout state.
UID
Call ID
1794
No STNHNT for Remote cvg
Deny station hunt after coverage if the last coverage party is remote.
UID
Call ID
1795
Caller FEAC restricted
Caller FEAC restricted access.
UID
UID or Call ID
1796
Caller TOLL restricted
Caller TOLL restricted access.
UID
Call ID or UID or failure code
1797
TTI Outcall Needs PSA COR
Terminal Translation Initiation (TTI) Caller has AAR/ARS network restricted access.
UID
Call ID or UID
1798
No TTI merge to AAR/UDP
No Terminal Translation Initiation (TTI) merge is allowed to an AAR/UDP network.
UID
Call ID
1799
Annc in Audio Grp
Deny recording or deleting the announcement if it is part of an audio group.
UID
Call ID
1800
Parties Tenant restrict
Tenant is restricted.
UID
UID
1801
Public Trunk restrict
Public trunk is restricted.
UID
UID
1802
Parties COR restrict
Parties’ COR is restricted.
UID
UID
1803
Origination restrict
Origination is restricted.
UID
UID
1804
Manual Line restrict
Manual line is restricted.
UID
UID
1805
Inward restrict
Inward is restricted.
UID
UID
1806
Termination restrict
Termination is restricted.
UID
UID
1807
Outward restrict
Outward is restricted.
UID
UID
1808
Conf Hold restrict
Conference hold is not allowed during digit collection.
UID
Call ID
1809
Rej CFU act ECF active
Reject the activation of CFU because ENHCF (unconditional) is already activated.
UID
Call ID
1810
Rej CFBDA act ECF active
Reject the activation of CFBDA because ENHCF (busy or no reply) is already activated.
UID
Call ID
1811
Whisp pg denied to AVC call
Reject the whisper page because the target call is bridge-removed on an Adhoc Video Conference (AVC) conference.
UID
Call ID
1812
SIP Sta cannot be observerg
SIP station not allowed to service observe.
UID
Call ID
1813
Attd pickup merge failed
Merge Failed
UID
Failure return code
1814
EMU:No rte pattern assigned
EMU no route pattern has been assigned. See form “off-pbx enterprise”.
UID
Feature ID or Message Type
1815
EMU:dny registration to self
EMU visitor cannot register to itself.
UID
UID
1816
Force ws chg COR restrict
allow forcing work state change.
UID
Call ID
1817
No rte for unauth domain
No route for unauthorized domain.
UID
DPUNAUTHDMN(20)|Feature activation code
1818
Selected route pat empty
SIP route pattern is empty.
UID
Route pattern index